SOURCE: KitchenAid KCMC155J
Sounds like a classic bad door switch or switch holder. If you or a friend decide to work on it, we have *critical* safety info, info on door switch testing and replacement, and oven disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383
SOURCE: Shuts off, must reset clock
I had this problem also, but what happened with mine is that it popped about 1/2 the bag and then the light popped inside the microwave and it shut down completely. My husband went out to see if the circuit breaker popped, it didn't, but he switched it anyway and the microwave came back on. So he put the micro on a power surge protector, and we tried again, but this time we used the minute timer and it just popped about 1/2 the bag and then blew. The surge protector still was working and so was the outlet, but the microwave was blown. About a 1/2 hour later, I looked in to see the micro and the clock had come back on. We just purchased this at Home Depot this past weekend, should we take it back and get another one? or is it our electical outlet?
SOURCE: Hi. I pressed the 'quickstart'
The
first thing I would suggest is a hard reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again.
If that doesn't work, leave it unplugged for maybe an hour. Then let us know if the hard reset does not fix it.
It may be a problem with a door switch or door switch mount.
SOURCE: JVM1190 wont cook
You have a blown actuator. This is the device that creates the microwaves that cook the food. The cost of one of these will be as much as a new unit.
SOURCE: Microwave Oven Does Not Start Cooking
This
is usually caused by either a bad door switch or a loose door switch
mount, which are pretty simple problems to fix.
Even though a door
switch clicks, it may still be bad inside.
Door switch
or mount trouble is usually caused by slamming the door or by opening
the
door while it's cooking without hitting the Stop pad first.
There are
plastic mounts inside the microwave which hold the door switches and
onto which the door latches lock when you close the door.
The screws on these
mounts may be loose. If they get too loose, the switches will not be
activated properly.
Sometimes it's
a broken tab on the switch holder, allowing the switch to rotate just
out of position. This tab
can be hard to see, since it is under the
bottom edge of the switch.
One test that sometimes
helps is to
gently lift up (and/or push down) on the door or handle as you try to
start it. If it works or tries to work, then it's a door switch mount
or
door alignment issue.
If you or someone you
know decide to look
into it, we have critical information on safety, disassembly and door
switches at our site, and our link is at our listing here on
FixYa:.
You can find helpful
exploded view diagrams and order parts by entering your full model
number here.
There should also be a "mini-manual" hidden inside the unit behind the control
panel or hidden on the left side behind the grille, which is very
helpful when troubleshooting & testing.
If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.
If yours is not shown at the parts site or manual site linked above, Please reply back with your brand and model number so we can help you.
If you only need a
switch, you can order a universal type here for $5 postpaid.
If you think the problem
is on the control panel, we repair these nationwide by mail
for $39.95 postpaid in most cases in about a week or so.
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
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