Hello. Here is the owners manual for your unit that tells how to clean and delime your machine, if it requires parts, it looks like you will have to contact a local servicer, or Bunnomatic.
http://www.bunnomatic.com/pdfs/commercial/manuals/35787.0000.pdf
Hope that helps, and thank you.
Try cleaning it with vinegar and couple cups of water.
If still nothing happens bring it to a specialist or to the store where you bought it. or replace it a new one.
http://www.coffeemakerwizard.com/
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