My embroidery unit does not recognize my hoop size. I am using the 240 x 150 and I have the size selector set to the size. When I try to start my project the screen says to attach correct hoop size. I remove the hoop and replace it and I get the same message. Every now and then it will give in and acknowledge, but most often it does not. I tried turning the machine off and on again and this did not work. I remove the arm and replaced it and this does not work. The only way for me to use the 240 x 150 is to select the 360 x 150 and then I am told to switch positions which I cannot do. What is going on? Help please.

Perhaps the machine is not recognizing the hoop you have installed. Could be a computer component or software glitch or something wrong with the hoop itself.

You might try contacting a local machine dealer for support or contact the online manufacturer support.

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Sounds like you might be having problems with the machine not wanting to start sewing an embroidery pattern or not recognizing the hoop size. If the former, and the embroidery is full size (say 100x100mm), try reducing the embroidery slightly (say 98x98mm). If the latter, your embroidery unit may need slight adjustment to correctly identify the hoop. Its not an elaborate adjustment but you will probably need a profession to accomplish it.

There are limits....check your manual first, or call a dealer

When you are editing the design make sure you are actually doing it in the hoop size that you want. It may be that the design has been done in a larger hoop although it does not really require it. I can change the hoop size on my machine. Good Luck!

You have probably got the machine set to use a different size hoop. Click on the hoop icon and change it to the size you are using. Hope this helps you.

Calibrate the embroidery hoop


Note
The embroidery hoop can only be calibrated with the oval hoop.. You'll find the instructions for each machine in the relevant user manual.

Your machine would be able to perform 5 X 8 embroideries. The hoop size on this machine is recognized by the machine itself, depending of the embroidery file size. So it the embroidery is small, it will indicate that the small hoop is needed.

But U can use the large hoop, position the embroidery where U want then perform another embroidery on the sams hoop.

TRICK : the embroidery size exceeds the hoop? reduce it in X and or Y using this function on the machine

Dark grey, actually, but you don't need the upgrade. Set the hoop size at the machine for the 150 x 240 hoop and the 150 x 150 hoop will work. Just be sure that the design starts in the centre i.e. don't move it up or down at the machine Embroidery screen. Before you begin sewing, check that the design will fit in the hoop without bumping the sides of the hoop. Use the Check Size button which is on the second screen of the Embroidery Screen (touch More on bottom right of first screen). The Check Size button is the one on the bottom right - the first button to the left of "More". Touch it once, hoop moves to top left of design; touch again hoop moves to bottom left of design; again hoop moves to bottom right; again hoop moves to top right.

Make yourself a note so that when you next take your D1 in for its regular service, get the hoop upgrade done at the same time. You need to have at least version 2.1 of the machine software installed - your tech. can do this for you too. It is a really minor adjustment so should not add much to the service cost. Be sure to take the embroidery unit in too when you go for the service.

In Embird you can select the sizes for the hoops you have. In the editor under options you can select the hoops for your machine...

The embroidery unit needs to be calibrated. Can only been done by a trained dealer. you can relax, it is not a major issue and shuold not cost you a arm and a leg. Ask the dealer to also calibrate your touch screen and download the working hours on your machine.

Regards

dupina