Paper Jam problem Printek 4300

printer is set to print on legal size paper....set to letter size

sir i have samsung scx 3201 printer but paper loading problem so plz solloved my problem

Hi Fuller90

Read your issue.
1. Kindly check the thickness of the paper. If the thickness of the paper or the card is more then normal paper, you will experience the paper Jam on this printer model.
2. You can try this step..... Take the Power cable out from the printer.
3. Press and hold down the power button for 35 seconds.
4. Now release the button and then plugin the power cable.
5. Check your issue.

Can you post the escape sequences that you are sending to the printer so I can verify them, please.

Don

many times it happens the Cartridge rack get jammed on roller during paper jam.. so please find out the movement of cartridge over the rack is smooth or not.. reply me with your observation

Sounds like the printer need to be "reset"

Cancel all print jobs.

Disconnect the printer from your computer

Turn power to printer off and unplug it.

wait 1 min, then reconnect printer to your computer.

then plug printer back in and turn it on.

Start your print job over.

Should the paper jam suppossedly still exist, cancel the print job and run the maitenance program off the printers' menu that is stored on your computer.

Start print job again.

Should the problem still exist contact support at Samsung via the links on their homepage.

Good luck.

Have changed out the Jam detection sensor? That is the black paper guide with a wheel in the center of the assy?

If you have any questions please contact me we offer free technical support and carry all parts for Printek units New and Refurbished.

Thanks

Rory Cardenas
Midrange Repair and Parts
Alsip IL 60803
3821 W. 127th Place
708-597-4222 x24
[email protected]
AOL IM: RORYMPR

1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

OR=

1. Check the printer and/or the software to see if "manual feed" is selected. If manual feed is selected, the printer may be looking for paper in another tray.
2. Reseat paper. Ensure printer is on-line. Check for paper jams or obstructions.
3. Likely suspect: paper-out sensor is damaged or broken. Consult a computer repair shop.

Does it jam at the fuser when doing a single print?

These machines have a Maintenance kit required every 200 000 prints, these MK's include all feed rollers, a transfer roller and the entire fuser assy. To replace the kit fixes all issues I've seen in these printers besides when the cartridge affects print quality.

If it is jamming at the fuser on a single print done via the printer operations panel, and your paper is fresh, it could only be the feed roller having trouble gripping the paper or the fuser not turning/stuffed.

Feed Kit, I have my doubts as to this being your problem

Maintenance Kit Fixes 98% of the time

Was is noisy before it died?
I have seen a few with stuffed fuser drive gears but not many and customers could hear it wearing.


How many prints since last MK? via keypad print a configuration page, count is there ie pages since last maintenance xxxxxx

Look down the paper feed into the printer you will see one white plastic roller. Find a cotton bud and soak the end in methylated spirits and poke it down and wipe the roller. make sure you wipe the whole circumference of the roller. This removes any grease that has come off the paper onto the roller and allows the roller to grip the paper better. I have done this once and have not had a recurrence of the problem.