Kitchen Aid coffee maker err2

External visual cleaning is not enough.
The coffee maker needs internal cleaning.
Please descale the machine to remove the error message.

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I have a coffe maker that is 1 week old, the model number is w10321647a, it is a cusinart make and I am unable to make coffee when I press the Brew buttion, I get an error message that is err2. I have unplugged the coffee and plugged it in a again and it is still coming up with err2 and no coffee. Please help!!

This is to do with an error in the warming plate function. You may be able to cure this error by completely unplugging the coffee maker from the mains lead and then plugging it back in and trying to brew. If this does not help I would suggest trying to contact the manufacturer to see if it is still under warranty.

Hope this helps and thank you for usinf FixYa

Error message 2 is a result of the water heating element burning out. The element is replaceable, if you can find a vendor who sells the element assembly. Price of a new element may be more that a new pot though, if you're lucky enough to find a parts vendor that sells one.

the error refers to a faulty motherboard or heating element. There is no fix but Kitchen Aid has been replacing this defective model but if you decide to go for another model fine

An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears. This may take a few moments.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

if you still have the receipt, you can get it repair or replace under the warranty, unless the warranty is for 90 days. in that case you are toast.
time for a new one.
replacing the parts is half the price of a new one.

err2

Suggestion was Descaling the Coffee Maker from KitchenAid Phoebe (I'm guessing customer support)

http://kitchenaidconversations.com/forums/topic.asp?TOPIC_ID=14441&SearchTerms=err+2

Cleaning scale from coffee maker DO NOT USE THAT MUCH VINEGAR! Put a tiny bit of vinegar in the carafe and fill carafe the rest of the way with water. Run that vinegar/water through machine. Using another container, fill machine with plain water and run that through. Repeat until the vinegar taste is gone. If you do not run lots of plain water through the machine after, your coffee will taste like...um...disgusting!
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To clean hard water deposits from a coffeemaker use distilled white vinegar. You may need to use as much as a gallon if the scale buildup is really bad. Fill clean coffee pot one half full of vinegar and run through machine as if making coffee. Repeat this process several times using fresh vinager until it comes out clear. Do this once a week and your maker will work much better.

Wow! When I googled "KitchenAid Coffee makers" I didn't anticipate finding an actual link to err2 codes. Here's obviously a universally defunct product - you know... a lemon! Bajillions of people would not be blasting KitchenAid all over the internet for their "one year receipt or we'll give you a coupon towards the purchase of yet another lemon" offer! This is a joke! I just hung up from visiting with 3 customer service reps. Two from KitchenAid, and one from Whirlpool. Although the men were considerably nicer about saying nothing than the woman "supervisor" was... being nice and being smart proved themselves out to be two entirely different things. Apparently this is a company that would rather leave infuriated customers everywhere empty handed and without a receipt... for a faulty product they'd purchased or been gifted with, than to simply do the right thing when they discover they've produced an inferior product. Customer service at its finest! I love the listed "solutions" to this run-away coffee maker problem! Call the nice people and IF you can dig out a receipt or make one up or WHATEVER... and IF it's within one year... they can kindly offer a viable solution. Replacement with the SAME coffee maker! Buying one lemon is one thing. Buying a second lemon just because it's gonna cost $90 instead of $130 is... a really inept suggestion for KitchenAid/ Whirlpool to make! Wonder if Whirlpool or KitchenAid have ever heard of that word: "RECALL" --- when enough people are unhappy, one would think a company with any concern for customers would have responded long before now. It's shocking to see how long the complaining has been going on. Great job KitchenAid! Way to do absolutely nothing... right!