I have changed out our Imaging Drum on our Dell1700, but the light is still flashing. What can I do to get it to go off. Our printer will not work, because it still thinks the old Imaging Drum is there.
1700 Replacing the photoconductor...
It's on page #57 of the manual.
After awhile dell stops hosting the manuals...
(sorry no direct link to the drum instructions)
P.S.
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After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button until all lights flash in sequence.
Reseat the toner cartridge. Turn the printer off, and then back on again. You may want to try a new cartridge, but if that does not eliminate the error, call your HP support line. If the imaging-drum light is still blinking but the Attention light is not on, you must replace the imaging drum before the printer can continue printing. The imaging-drum light might be blinking by itself or at the same time another light is on or blinking. If another light is also on or blinking, turn the imaging-drum light off in the simulator and turn the other light on or blinking to isolate the condition.The printer has determined that it cannot read or write to the e-label on the imaging drum.Reseat the imaging drum, and then power cycle the printer. If this does not work, replace the imaging drum. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on. If the problem persists, replace the imaging drum E-label reader. The imaging-drum light might be blinking by itself or at the same time another light is on or blinking. If another light is also on or blinking, turn the imaging-drum light off in the simulator and turn the other light on or blinking to isolate the condition.
If Hope that this helps,, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks,Joe
After you replace the imaging drum, you should reset the imaging drum's counter. To
reset the counter, press and hold the Cancel button until all lights flash in sequence.
if the imaging drum has been replaced already, you may have to reset the counter for it. To reset its counter, press and hold the CANCEL button until all lights
flash in sequence, after that, you may need to turn off and turn on the printer and test it again..
Did you reset the counter? After you replace the imaging drum, you should reset the imaging drum's
counter. To reset the counter, press and hold the Cancel button until all lights flash in sequence.
Great you changed the toner cartridges but you may also need to do the following as well.
Imaging drum is low
Light patternDescription
The imaging-drum light is on. The printer continues to print without any action required until the imaging drum is empty.
Action
Order a new imaging drum.
Have a good day
Imaging drum is empty or missing (Error 40204)
Light patternDescription
The imaging drum is empty or missing. The imaging drum light is blinking, and then printer stops printing. An error 40204 is written to the event log. The printer cannot detect the imaging drum correctly.
Action
Reinsert or replace the imaging drum.
If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
Repeat Steps 1 and 2 with a new imaging drum.
If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.
Imaging drum e-label reader is faulty (Error 10004)
Light patternDescription
The imaging drum light is blinking, and then printer stops printing. An error 10004 is written to the event log. The imaging drum e-label reader is faulty and the printer cannot detect the imaging drum correctly.
Action
Reinsert or replace the imaging drum.
If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on.
Repeat Steps 1 and 2 with a new imaging drum.
If the problem continues, contact HP Customer Care at http://www.hp.com/support/clj2550 or see the flyer that came in the printer box for other contact information.
When the Imaging Drum LED stays solid on, it means your imaging drum is running low and will soon need to be replaced. You can unseat, then reseat it and see if that solves the problem.
If everything is printing fine, don't do anything until the LED starts flashing. HP will tell you to replace the drum immediately, but mine was on for a year, with moderate printing, before going to the flashing, "empty" state. This is the same advice as for toner cartridges, which are sometimes as much as 50% full when the light comes on.
However, I suggest sourcing a new drum so you can be prepared for when the existing one goes out. Also, despite HP's warnings of gloom and doom, aftermarket products work acceptably.
After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button until all lights flash in sequence.
until all lights
flash in sequence, after that, you may need to turn off and turn on the printer and test it again..
Description
The imaging-drum light is on. The printer continues to print without any action required until the imaging drum is empty.
Action
Order a new imaging drum.
Have a good day
Description
The imaging drum is empty or missing. The imaging drum light is blinking, and then printer stops printing. An error 40204 is written to the event log. The printer cannot detect the imaging drum correctly.
Action
Thank you so much for your assistance!
Jackie
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