THis is from the HP tech chat thing, and it seems to be working. I did method 2 and browsed to the file:
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1. Click Start 2. Click Shutdown 3. The "Shut Down Windows" dialog box will be displayed 4. Select "Shut Down" from the me 5.
Start the system again. 6. When the Red Compaq logo appears press F8 repeatedly until prompted with the "Windows Startup
Menu" 7. Select option 6 (Safemode Command Prompt) by pressing the down arrow key until Safe Mode Command Prompt is
highlighted 8. Press Enter 9. At the C:\ prompt type D: and press Enter 10.At the D:\ prompt type CD CPQS and press Enter
11.At the D:\CPQS prompt type XQR press Enter
Method 2:
1. Click Start 2. Click Run 3. In the "Open" box type C:\CPQS\QUICKSR\FRESTORE.EXE Performing these steps should resolve this
issue.
SOURCE: want to restore compaq presario to factory settings
http://h10032.www1.hp.com/ctg/Manual/c00444244.pdf
this doc may help u ...
SOURCE: how can I restore to factory settings
Compaq/HP: When you first turn on the laptop and see the Compaq/HP logo screen, press the F11 key (you need to do this before the Compaq/HP logo disappears).
pls rate well
SOURCE: how to restore to factory settings presario cq50
2 possible solutions to this
1. Use the roll back function of your operating system to roll back to the last back up.
2. Insert your restore disk or Windows disk and do a format/clean install.
If you have a restore disc it will have prompts to "restore" your system and give you a warning about losing data-save off what you want BEFORE doing this restore
If you have standard windows disk you may want to use the format utility in windows first to clean the drive and do a fresh install.
Once installed don't forget to download updates and back up and then reload your other software.
have fun this will take several hours depeneding on the amount of stuff you have to reload and patch up.
on the screen. Then select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions.
You can also use the menu options according to the steps on the following page for factory restoration.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01662115/c01662115.pdf
See the section titled
Recovering from the dedicated recovery partition (select
models only)
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