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Anonymous Posted on Aug 14, 2013

It is jammed. it is not making any noise. - Aurora Electronics Office Equipment & Supplies

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Gintautas Maldzius

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  • Expert 221 Answers
  • Posted on Nov 03, 2013
Gintautas Maldzius
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Joined: Mar 26, 2009
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Excessively spray WD-40 along the feed opening and let it soak, repeat a few times. This will loosen and soften any stuck paper and unit should start operating again. Good luck

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Remove the drum/toner unit and close the top,...does it still make the noise? If so, there is a paper jam in the fuser section (left side)
I also have a Canon PC900 series copier....mine does not have the automatic document feeder, however the machine is the same....If the noise persists, you will probably need to replace the Fixing (fuser) Unit drive gears (worst case senerio) perhaps you can locate the jam in the fuser and "carefully" remove without damaging the Fixing Belt....good luck
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The noise is coming from the jammed paper, it is trying to feed itself but is stuck.
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