My zune was saying contact support, microsoft help said to restart it so i did but contact support came back up it then said to restore it i tried restoring it and ever since it has been saying please wait until the battery dies. when the battery is recharged it still says please wait
I know hoe u can fix it up but itll erase everything first.
1. hold the back and up key to restart.
2. after the zune logo goes off, hold the back, center and play button all together. it'll display code three, dont release yet. keep holding till it goes i think code 1 or 2. asking u to connect to pc. then do it.
3. update the software and ur good to go.
i called microsoft when this happened and this ***** told me i need to pay 150 bux to get a new one. thats bull since ive been down with zune since gen 1
my usband put in a new lcd screen for me and this happened. Only had to do step one and it was back up. Thank you so much for this info. He thought he destroyed it and it works perfectly!
it just s code 3
mind stop at code 3 TT
my zune wont pass code 3. i was holding my zune for 15 minutes no kidding
×
Hard drive is FRIED! This common and the only fix is to replace the hard drive, it has happened to me 3 different times and after the 2nd time I made sure all my files were backed up so it made it a little easier to reload the data. They are relatively inexpensive on ebay (used but good) and I have had not had a single issue since.
Hope this helped you out and sorry it happened.
I had the same problem. I replaced the hard drive but still have the same problem "contact support". Any ideas?
My sons1 120gm says contact support but it also has a 5 with circle around it and a zune box with an x in the middle i was trying to download some music and had to redownload the software again. i bought this zune about 2 yrs ago for christmas and i hate that i messed it up can u or someone help.? oh and it wont let me turn it off either!!!!!!!!
18,542 views
Usually answered in minutes!
what if when you connect the zune to the computer the sofware doesn't recognize if, then what?
×