KX-TG5633 handset display screen is blank

Hi,

please power cycle the phone unit and check for the display screen when it's on the base again. If still having the issue, please attempt a factory reset of the device. Then, you can setup the phone just as you did when it was brand new. Otherwise, you might have to keep the receiver off of the display in order to allow the screen to show data as it used to.

Thank you.

If the batteries in handset are old then replace it. Follow battery change instructions in this manual.
http://service.us.panasonic.com/OPERMANPDF/KXTG5631S.pdf

hi sir. the problem is the flex wire of the display on the handset unit and this is common. you have 2 solutions. first change for a new the handset unit. or open the handset, remove the main board, separate slowly the display screen from the main unit. whit a hot air gun, give some hot to the white flex on the main board side(not too much or you can destroy that). and tighten a little with your fingers on the flex and the main board. This should paste the flex.

I am so tired of all the answers that don't help by repeating standard answers that you already know won't work or giving directions for a totally different product. The fix here is simple but not easy. It's either a bad charging/battery connection, a bad battery or both. Low power will cause the exact problem asked here.

As the phones get older, and I'm specifically talking about Panasonic cordless KX-TG563x but this may be true of other rechargeable devices, the metal contacts for charging and battery do not make a good connection like they used to. They may look perfectly fine and free of corrosion but are not actually making a good connection.

Symptoms include the phone getting hot while charging and not holding a good charge. The phone may show 3 bars of charge but still blank out like the battery is dying. With these Panasonic phones, weak battery will cause the phone to unregister and will give false charge level readings in the display. If your phone gets hot when charging, this is most likely your problem.

I had this problem with several handsets and used contact cleaner on the charge base, the phone contacts, the battery contacts inside the phone and on the battery itself. It fixed all the registration, heating and charging problems. I had one stubborn handset I had to clean multiple times but it's now working like new as well. I used DeoxIt contact cleaner from Caig, bought it on eBay. Great stuff. If repeated cleaning of the contacts with a good contact cleaner does not fix the phone, replace your battery. Use contact cleaner on your new battery for best connection. Ebay is a good source for replacement batteries as
well. Good luck!

You need to cancel absent message on your phone. The method depends on which Panasonic phone system your phone is connected to. Following are the methods for three different Panasonic phone systems. Once you cancel absent message, your screen should return to date and time, if not then press * until it does.

KX-TA624 Phone System
Press intercom button, dial 750#, lift handset then return handset to cradle to end.

KX-TA1232 Phone System
Press intercom button, dial 7500, lift hanset then return hansdset to cradle to end.

KX-TDA100 or KX-TDA200 Phone Systems
Press intercom button, dial *7500, lift handset then return handset to cradle to end.

need access code to retrieve messages for kx-tg6031cm panasonic phone

You can get the manual here.

http://www.smarthome.com/manuals/971333.pdf


Good Luck

1st) you must identify the ranking order of your handsets. Put all your handsets in the main base cradle and it will tell you which phone is your handset ie: (1) (2) (3) (4). (if you are reseting a handset, chose a number that is missing to reset your phone to) Now, with NO handsets in the main base cradle. Hold your phone and press "menu", then key in the numbers 00. Now, don't do anything with your handset. Go to the main base cradle. On the bottom, where it says "locator" press the "select" button until you get the desired phone rank needed. H1,H2,H3 etc... Then, press and hold the "call" button, under "intercom". (The charging light should start flashing) Now, go to your handset and press the "OK" button on the top upper right corner. At this point, your phone should be working!

If you are still having problems, call Panasonic Customer Service at 1-800-211-7262 for tech support. PS: your handset may show model KX-560B, but your main cradle base will show the actual phone model listed as KX-TG5633

My 1740 handset volume was also low. As a shot in the dark I changed the speaker and it fixed the problem. I got a new speaker from www.panasonic.com .