Our Samsung front loading washer machine from 2007 wasn't working and we changed out the pump. The washer worked but was not draining 100% so we took the hoses of and looked the the pump. There was a black, 1 1/4 rubber item with sprocket. Type ends in the pump. Should that be there. We took it out.

SOURCE: samsung silvercare washer stopped working, won't unlock

here is the most common cause for this problem, according to the Samsung repair guy that was here to fix mine today.
On these washing machines it is possible for some debris (in my case it was a small screw from my packet) to make its way passed the drum and into the pump. Once this happens then the impeller of the pump becomes restricted or completely blocked which will result in the above mentione symptoms.
On some machines the pump is on the front, on others at the rear of the machine. In my case it was at the rear, removing the rear panel will allow easy access to it. Have a bucket ready, when the hose is removed from the pump the water will be draining from the machine. 3 bolts and a hose clamp on the inlet and another on the outlet hose. Disconnect the electrical plug from the pump and you can remove it from the machine for cleaning. A very easy job, requiring little skills and not much in terms of tools. (make sure machine is UNPLUGGED from AC outlet)
Remove obstruction(s) from pump and reinstall in reverse order of disassembly. The guy says these pumps are really tough so if you hear it buzzing, trying to go while it's jammed it's a good sign it will work. If not, replacement will be necessary.
Cost me $140. Could have been worse I suppose. Advise: Empty pockets BEFORE washing clothes...

Karl Wright

• 1653 Answers
• Posted on Sep 10, 2009

SOURCE: Samsung Front Load washer has odour

IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.

SOURCE: Our samsung j845 front load washing machine won't

SAME THING HAPPEND TO ME, SORRY BUT YOU NEED A NEW WATERPUMP, THEY GO ON THEM WASHERS ALL TIME. I REPLACED 2 AND HAD MY WASHER JUST OVER A YEAR. NOW ITS THE DOOR

SOURCE: How do I fix a samsung front load washer that the

Unplug it. Open the door. Plug it in. Close the door. Then open it again.

SOURCE: i drained my drain hose

you will need to open the plug to the drain pump and make sure there is no obstruction that will be stopping the drain pump. if you remove the cover the drain pump there will still be water that comes out.

If there is no panel on the front so you can get at the drain pump you are going to have to remove the front panel of the washer to get to the drain pump.

The lid needs to be removed then the control panel and the rubber boot on the front panel lift the edge of the rubber boot and you will see the retainer clamp.

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