Computers & Internet Logo

Related Topics:

Posted on Apr 04, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

No sound i bought this pc from someone and there is no sound.. i uninstalled and reinstalled the driver and checked the bios to see if it was disabled and its enabled.. do i need to replace the sound card ?

  • 1 more comment 
  • thecareerwom Apr 04, 2009

    well i just bought it from someone and i am not quite sure what info you need exctly

  • Anonymous May 11, 2010

    Perfect, do you see any name brands like HP, DELL, or any others or its plain ?

  • Anonymous May 11, 2010

    Hi there welcome on fixya.com!

    Can you please give us more info on your computer,

×

2 Answers

TJ

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 48 Answers
  • Posted on Apr 04, 2009
TJ
Contributor
Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jul 18, 2008
Answers
48
Questions
5
Helped
19123
Points
87

If there is a PCI sound card installed than try another PCI slot. Make sure The sound settings are correctly adjusted and if still does not work than most likely you have a faulty sound device.

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Expert 80 Answers
  • Posted on Apr 04, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Oct 27, 2008
Answers
80
Questions
1
Helped
10640
Points
169

Yes, the best is to get a plug and play sound card for your system

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3helpful
2answers

How to off motherboard speaker and enable Creative Soundblaster

Not knowing your expertise on computers I will try to keep this generalized. You must disable the on board sound of the main board. To do this you must gain access to the bios of your computer. This is usually done by hitting a key at boot up. Usually this key is the delete key "DEL", but sometimes is a function key like F2. It is usually advertised at boot up what key to hit to gain access to the bios setup screen. Once you gain access to the bios screen you should be able to disable the on board sound. If that doesn't fix the problem, you may have a driver problem in windows. Try going into the device manager of windows and uninstalling the driver associated with the sound card, and then reinstall it with the supplied disc that came with the sound card. Expert tip: The drive that usually ships with hardware is not the latest driver, go the to manufactures site and download the newest driver for the best performance. Hope this helps.
0helpful
1answer

Wired Network problem

Have you checked in the bios to make sure the Lan/Network option is enabled, if it has that option..
0helpful
1answer

Dell inspiron 1012 audio driver disable again and again restart the sys enable the driver but after 5 or 10 min again disable driver

Have you tried to uninstall then reinstall the driver from the device manager manually? Check the dell website for update drivers and patches. Maybe even a BIOS revision. There could be a problem with the hardware. What OS are you using?
0helpful
1answer

I plugged in microphone but its showing it was not plugged in and my o.s is vista

Try to uninstall sound driver and reinstall sound driver again.
1. First solution : go to control panel, then system , device manager and select sound audio device , right click and uninstall the driver and restart the computer.
2. Soulution : check in system bios setup is there is any option available for mic enable or disable from there ?
3. update the sound driver.
4. check mic is working in another computer
0helpful
2answers

Sound not working on laptop

This issue could be due to corrupt audio driver or corrupt BIOS settings on the notebook. To isolate this issue, uninstall and reinstall the audio drivers. If the issue persists, then update BIOS on the notebook. You can download the drivers from the HP software & drivers website of your notebook model.
1helpful
2answers

The "mouse" pad on my Acer Aspire 5920 laptop has suddenly stopped working. What can I do to mend it

You can try pressing the Fn + F7 key to activate it, if that does not help you can check in the BIOS if the touchpad is disabled.

Thank you for choosing Fixya
2helpful
3answers

Dell computer with no sound

you must check in your BIOS (when start up press del) and see if your settings whit sound card is ok,you have options to make onbord sound card after removed pci sound card
0helpful
1answer

Xp pro no sound

Hi Yoni,

The most likely reson why you still don't have sound is you were not able to install the sound card driver properly. I suggest you goto CONTROL PANEL then click on ADD/REMOVE PROGRAMS then uninstall all the software/drivers related to your sound card, afterwards restart the computer. Then try reinstalling the sound driver again using the correct Sound Card driver disc. It should work.

Of course downloading the latest drivers for your sound card is always a very goof advise. Check your computer manual or your computer's specifications to know what sound card you actually have in the system. Even calling for techsupport if you bought this from a manufacturer is even better. If you have the information. Goto your computer manufaturers website and get. Otherwise you can download it from the soundcard manufacturer's website directly. Make sure to download the correct driver, since it's not going to fix your problem if you get the wrong one and it may cause problems.

I also suggest that you check if your sound card is still detected by the PC and if it's showing up. You can do this by going to right-click on MY COMPUTER, select PROPERTIES then goto the HARDWARE tab then select the button for DEVICE MANGER. Check if there is any "?" question mark symbol or "!" exclamation mark symbol. Most likely that is your sound card. If there is a red "X" then the device is disabled, you can right-click on it thn select ENABLE to mak it run again. If there is not an item with any of those symbol, you can check SOUND VIDEO AND GAME CONTROLLERS category and see if your soundcard is listed there.

For most systems there is an option in the BIOS to disable the soundcard (especially if its integrated!) check the BIOS to see if the soundcard was disabled there. Check the manual of your computer or motherboard to see how you can get into it.

Finally, I also suggest running your computer's diagnostics, if it has one. This gives you a better picture if the problem is hardware (sound card itself) or software (drivers).

Hop these suggestions help!

Peace! :)
4helpful
3answers

Sound card

Guide to troubleshooting Windows audio and sound problems
>>> Troubleshooting Overview
> Summary of steps that follow
  • Read the "Things to know before you start" section to understand some basics
  • At any point, consider a System Restore especially if your device suddenly disappeared or a driver problem just started occurring
  • Find your audio device(s) in Device Manager
    • If not found, check if onboard audio is disabled in BIOS
    • If found and it has a yellow icon, there's a driver error. Try reinstalling the driver
    • If found but it doesn't appear with a yellow icon, the device driver is working properly
      ==> Check if the device is using a generic driver from Microsoft or using a hardware specific audio driver (you want the hardware specific driver)
      ==> Next, look at the "Automated FixIt Tools and Other Help Guides" section. Try running the Microsoft Automated FixIt tool. If that doesn't help, you can try reinstalling the driver, checking your default playback device is set correctly and/or start looking through the other Help Guides for more help and tips
  • Also, see the "Notes and Tips" section towards bottom of this post for more debugging hints
> If you'd like more help with your specific problem
You need to create your own new topic / thread along with a problem description (see HERE)
  • Include info about: your computer make/model, Windows OS version and of course a problem description. ALSO, if you have an addon sound card include its make/model as well
  • Create your new topic in either the Audio and Video or Device Drivers forum - whichever one you think is suitable to your problem
> Only general comments, general questions, clarifications and corrections, etc. should be posted as replies to this guide


>>> Things to know before you start
> Windows doesn't need a sound card or audio drivers to generate simple beep tones
Don't assume your audio "worked for a moment" just because you heard beeps (e.g like error beeps)

> Integrated Audio vs. Addon Sound
  • "Integrated" audio is the audio device that comes built into the computer's motherboard. Integrated audio may also be called "onboard" audio.
  • "Addon" sound is an audio device not on the motherboard. For example, if you add a sound card for your machine, it's addon sound. Addon sound may also be called "offboard" sound
> AC'97 vs. High Definition Audio
AC'97 was the first audio standard for computer sound (It was created by Intel in 1997). AC97 audio was superceded by High Definition Audio (also called HD audio) in 2004. It often helps to know whether your audio device is AC97 or HD Audio
  • All newer soundcards/audio devices are HD Audio. (I'd guess all audio/sound cards built since at least 2007)
  • Look at the audio device name in Device Manager
    ==> Names for HD Audio devices always include words like HD or High Definition within the name. Examples
    • Computer 1 on the left: Computer 1 has two audio devices (fyi: Computer 1 happens to have two sound cards: It has both integrated audio plus an add-on sound card). Look at the device names. You can tell from the names that both devices are HD Audio
    • Computer 2 on the right: Computer 2 only has one audio device. Look at its device name. You can tell from its name it's not HD Audio therefore you know it must be AC97)

> Generic vs. Hardware Specific Drivers
Microsoft provides generic audio drivers in Vista and Windows 7. If Windows can't find a hardware specific driver for audio, it may load its own generic driver. The Microsoft generic driver usually doesn't provide fully functional sound (and, often, microphones won't work with the Windows generic driver)

To see which driver an audio device is using
Open Device Manager, rt click the audio device, select Properties
..> If there's no Driver tab or the Driver tab shows Unknown, no audio driver is installed
..> If the Driver tab shows Microsoft, the audio device is using the generic driver



>>> Troubleshooting: First steps
> System Restore
At any point, consider a System Restore especially if your device suddenly disappeared or a driver problem just started occurring. System Restore will inform you if the restore attempt was successful or not. System Restore doesn't affect your personal folders and data
==> How to Restore a Windows XP system to a previous State using System Restore
==> Using Windows 7 or Vista System Restore

> Verify your audio device is detected
Check Device Manager. Can you find your audio device(s) listed? Does it appear with any special icons?

Device Manager icons
==> Yellow icons with a black exclamation point indicate a driver problem
==> A "down arrow" indicates a disabled device in Vista and Windows 7
==> XP uses a yellow icon with a red X for disabled devices

To check Device Status
==> Rt click the device, select Properties. Check Device Status on the General tab. Is Device Status = "This device is working properly"? Or is there an error code number?
==> If Device Manager says it's "Working properly" yet you still have sound problems, suggest you next see the "Automated FixIt Tools and Other Help Guides" section below. Run the Microsoft Fixit tool for Sound. If that still doesn't work, try a reinstall and look through the other help guides listed below. Also check your default Playback device setting (see "Notes and Tips" below)

When looking for your audio devices in Device Manager
  • First, look for your audio devices under Sound, video and game controllers
  • Next, see if you have an Other devices category. If the category exists, check each it lists
    When Windows can't identify a device, it gets lised under under "Other devices". "Other devices" are also called "unidentified devices" "Other devices" often appear with generic names. Example
    ==> On left: "Multimedia Audio controller" is a generic name for an unidentified AC97 audio device
    ==> On right: "Audio Device on High Definition Bus" is a generic name for an unidentified HD Audio device
  • If you can't find your audio device listed in Device Manager, reboot and look a second time. If you still can't find it
    ==> Note if you're still running XP SP2 you need this MS KB installed for HD Audio support. (XP SP3 and all versions of Vista and Windows 7 already include HD Audio support.)
    ==> Check if your audio is disabled in BIOS. Look for a BIOS setting named something like Onboard Audio orIntegrated Audio
    • If you find it, it should be set to ON or ENABLED or something similar
    • Not all BIOS provide this setting. Tho also be sure to search through all the BIOS menus to look for it
    • For more about how to enter BIOS menu setup see HERE. You can also check your system/motherboard provider's Support site for their documentation
> Reinstall the audio driver
Different methods of reinstalling are listed below. If the first two don't help, find the driver on the vendor site, download and install it yourself. If the driver installation seems problematic or the old driver installation seems to interfere, check if you have the option to first uninstall the current driver installation yourself from Add/Remove Programs
  1. Reinstall using Device Manager
    > Rt click the device, select Uninstall. Reboot. Windows should redetect and reinstall the device on startup
  2. Let Windows search for an updated driver
    > Rt click the device, select Update Driver. Follow the prompts. Allow Windows to search the internet for an updated driver
  3. Check if the audio driver is listed in Add/Remove Programs. If it's listed, uninstall it
    For XP, look in Ctl Pnl->Add/Remove Programs. For Vista and Win7, Ctl Pnl->Progams and Features

    Here's why: Some audio driver installers create an Add/Remove Program entry for the driver. (It's entirely up to the vendor and how they chose to write their driver so you may or may not find an Add/Remove entry)
    • When you uninstall using Device Manager, driver software is uninstalled but it's not deleted UNLESS Device Manager specifically offers you a delete option. This is also why Windows can reinstall a device on reboot when driver software is uninstalled (but not deleted)
    • "In theory" a new or updated driver should uninstall and delete old driver files itself when it runs but this isn't always the case. It never hurts (and sometimes helps!) to run the Add/Program uninstaller yourself if you find one
  1. Find an updated driver manually
    > Create a System Restore point before trying to install the new driver
    > Check vendor sites for their Support or Download link. Do an internet search or look at the topic HERE for links to many vendor sites
    • If you bought a complete PC system (e.g. from Dell, HP, Sony, ASUS), check the PC system provider first
    • If you bought an addon sound card, check the addon sound card provider
    • If you bought your own motherboard, check the motherboard provider
    • Check the audio chip provider on your soundcard. When looking for drivers based on the audio chipset note
      ==> Audio providers (like Realtek and IDT Soundmax) often provide both the audio chipset and the driver. While general chip makers (like Intel, SiS, and Via) usually provide just the chips. They rely on (and will point you to) someone else's driver that works with their audio chips (such as drivers from Realtek or IDT Soundmax)
  2. Find an updated driver using DriverEasy
    > Create a System Restore point before trying to install the new driver
    > "If it ain't broke, don't fix it". Only install DriverEasy's audio driver updates
    ==> DriverEasy returns every driver update it finds including "beta" (pre-release versions). Newer is not always better. Only update the driver if the device isn't working
good luck
0helpful
1answer

Sound card wont play root media files

Hi Hughdog
well, Biostar mobos are know for a lot issues, but depending too, on the OS, windows XP I presume, go on safe mode, and uninstall all audio drivers, and disable on the BIOS audio. then start the PC, and install the audio card. or if is a internal audio reenable again, redetec the drivers, and install them according to the CD and drivers. you should see the play device now and play music correctly.
good luck
Not finding what you are looking for?

53 views

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...