Universal remotes i got a rca rcr311w remote control and i can change channels and volume but i cant get the remote to change the channel to the xbox how do i do it

U are using an RCA remote with Toshiba tv. You are lucky that it even turns the set on. You have different remote frequencies involved and need to use the Tosiba remote or a universal remote that will operate volume, channels and power.

Did you attempt to program the remote with the tv? Is it a universal remote? If so, most remotes come with a list of codes to try with most tv's. Does the volume work? Can you type in a channel direct... pressing 5 for example? If those work but not the up/down channel, the remotes faulty. Or is it set to tv or cable?

code for the rca311b

You can download the manual at the following link.
It is kind of a big file, so it may take a while.
http://www.retrevo.com/support/RCA-RCR311W-Universal-Remotes-manual/id/402ci571/t/2/

Just click on the get manual and then download.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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For this type of problem you will need to call the RCA customer support at this telephone number 1-800-645-4994. Give them the model number of your remote control and ask them for assistance with your problem. Thank you for using FixYa and have a nice day!

There are 4 methods to program your remote.

CLICK HERE for the user manual


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go screw your mom

It appears you need to program the satellite device code back into the remote. Has this worked for you before or just started this trouble out of the blue?
You can some times have the satellite providers install the remote or insert the code information for you [for free most of the time] otherwise you can contact the satellite provider directly for the discrete coding based upon your remote control.

Keep us informed on how things go for you. Thanks!

my universal unit won't change the tv channels, everything else works except the channel changing. Does anyone have a solution., The company is only open during the week.