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You will need a service call for diagnosis and repair. It could be a faulty thermistor (electronic temperature sensor), or it is low on refrigerant gas and needs a top up. Gas is the most likely reason. Make sure the freezer isn't on an Eco Mode that only deep chills the bottom, and useful if the freezer is nearly empty.
Is there a fan inside the freezer compartment to direct cold air to the fridge? Check it's working. If not fanned, check rear wall of fridge. If not cold, unit may be short of gas.
Try defrosting the fridge. Check the cold plate at the back of the food compartment once the fridge has been defrosted and turned back on again. The cold plate in the freezer (around the walls) will be cold to touch as will the cold plate at the back of the fridge,
The fridge gets its cold air from the freezer through a vent(damper)
between the freezer and fridge.The fan in the freezer blows air through
it.There is a flap you adjust with the
fridge temp. control. Make sure it's opening and closing when you adjust the
fridge temp ..
Difficult to properly diagnois with such a brief description, but try the following as a good first step at correcting the problem. Reset the freezer and fridge thermostat settings at the factory default. Also, check the freezer section to make sure nothing is blocking the cold air supply vent into the fridge, do the same on the fridge side too.
Normally is the freezer is working fine, and the fridge is warm, it can be due to either a blockage of the cold air cross vent by items in either the freezer, fridge, or both, preventing proper cold air flow from the freezer into the fridge. Also, check to see if the cold air vent is not frozen or obstructed, with a fashlight (you;ll need to remove stuff from fridge and freezer to make this possible to check.
If the vent is not obstructed and you can clearly feel cold air passing from the freezer into the fridge, it is possible that the cold air vent control has ceased operating properly and needs to be replaced. Usually though this type of problem is caused by people over stuffing things into the freezer section and blocking the cold air cross over vent. Hope this helps.
my freezer is over freezing and my fridge is not cold. I have a whirlpool where the freezer is on top and the fridge is on the bottom. I need guidence in trying to figure out the problem.
too much ice bulid up will stop enough cold air being blown into the fridge.Try turning it off letting all ice melt then turn it back on again and set thermostat at a lower temp.There may be ice you can't see.
All the cold air from your freezer gets pushed into the fridge with a fan in your freezer section. So your problem is from the fact that this cold air isn't get to your fridge.
- the door that allows this cold air into the fridge, normally in the top left corner of the fridge, is stuck shut and needs replacement.
-the freezer isn't defrosting and restricting the air flow
-the temp controller for the fridge is damaged and thinks that the fridge is cold enough.
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