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My messenger says unknown error and if it keeps occurring to contact you guys I have uninstalled and reinstalled the program several times, I just need it to work!
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Log in problems here are some suggestions you should check/try if you haven't already.
1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password to something smaller (under 10-12 characters), then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security,WindowsFirewall etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. I recommend using 8.1 http://download.yahoo.com/dl/msgr8/us/ym...
You need to remove version 9,or present version, 1st to get another version to work. To remove Messenger version Use Unwise located middle of page of Messenger Folder.Make sure Automatic is checked! then continue to uninstall..Or use control panel ,Vista-program features or XP-add/remove this is the 2nd best way. If you just delete the Yahoo file to remove messenger,you will also lose the shared file that contains things needed on other Yahoo sites. Your contacts are stored online But if you want to save your old messages archives,they are saved on your PC in the messenger file you are about to delete.Go here and copy them to a new folder
Start>my computer>c:drive>program files>yahoo>messenger>profiles>(your ID)>archive>messages
you might have installed third-party plug-ins, audibles or emoticons on your yahoo messenger. these programs are automatically loaded everytime yahoo messenger starts. they work fine, not until you reinstall yahoo messenger or upgrade it to a newer version causing an internal error when they are loaded. first, remove/uninstall all these programs from the add/remove programs in the control panel, be very careful when doing so and be very sure of what you are removing. then uninstall yahoo messenger. if error still occurs during the uninstallation process, you haven't removed every program/emoticons/plugins connected to your yahoo messenger. when uninstallation is successful, restart your computer and then delete the yahoo messenger folder in the programs folder on your system hard drive. then you can reinstall yahoo messenger before adding/installing your emoticons or plug ins again.
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