Samsung 816 power outage dailing an outside line

Once you start using the Conference key on the Prostar 816 you will find it really easy to use, and very helpful! I have uploaded a training video for you to watch, other prostar 816 clips are available on Youtube searching for abbeytel. Visit www.abbeytelcom.com for written copies.

Did you try unplugging power cord for five minutes? often this fix the problem.

Hello. Often the aftermath of a power outage is a power surge. If your phone system is not surge protected, this is the likely culprit. The damage done by a surge or several surges can only be assessed with a thorough diagnostic exploration. This has to be done by a technician with the proper diagnostic equipment and know how. j.

Sounds like the system defaulted programming.
Depending on the type of prostar 616 the only ringing station would be 1(or 21) with the porstar or 4(or 24) with the prostar plus.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.
To program system speed dial numbersyou need the customer programming enabled (see the first part of programing ringing)
press the ALM/SD button
dial the 2 digit speed dialcode 10-98
dial the telephone number to be stored in that speed dial bank
press ALM/SD to store the number

If you have a programming manual you can change the settings on your own. If not, you will need to contact the installer or a local interconnect company that services Samsung. It seems as though the memory switch inside the ksu is turned off. If that's the case, it needs to be turned on and if not, you either have problem with the ksu or the power outage was a brownout. Sometimes a very short loss of power can cause corruptions in memory, however I seriously doubt it in this case. Your system is acting as though it's memory has been set to default.

Good Luck,
BB

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.

The Station Toll Class of the phone needs to be changed to a Toll Class 5 which allows 911 calls and certain numbers set in MMC # 94. The program to do this is MMC # 30. The problem is when MMC # 30 is accessed it displays the Toll Class for all 16 phones so use caution that you do not change the wrong extension. If you still need help with this problem please repost and I can walk you thru the process.

The battery is dead and will not maintain system programing after a power outage. If the battery is not replaced this problem will occur everytime the power goes out.

I had this problem and fixed it by entering programming and then  dayring assignment which is mmc 61. then select the c.o. line (example line 1) then select the phone extensions that you want to ring. this should do it.

Your memory battery on your telephone system is bad. when power is lost , so is the programming. to fix this , you must go into system programming. From any phone, without picking up the handset. Press #20 Dial 12341, Press #. Press # again and dial 62, Press Line 1 and then press the button of each stn you want to ring ,( The display will show 1 if you press stn 1 and so on.) program each line the same way.