Drive was performing a system backup and save of system image when it suddenly stopped responding. Checked to see if it was the usb cable and/or the ac adapter but the cable works fine with my other devices and the power is running through the ac adapter no problem, the blue LED is not turning back on and the drive is not responding to any of the computers I have hooked it up to.
SOURCE: Hard drive not mounting
If you still have the files on your pc and just use the drive as a backup, then there is nothing lost yet, and no need to recover, just return to retailer. But if there is any sign of life, check; Right Click My Computer>Properties>Device Manager>Hardware,see if your Drive is in the list, if not, on top right there is an icon for scan for new hardware. See if your PC can find your drive, if not return it.
SOURCE: Western Digital Elements Drive Problem
check the drive on any other system.
may be last time you were using the drive and system carsh or improper shutdown this can cause the drive damage.
Also may be a virus format the disk and try it.
SOURCE: Appears on Device Manager but not on My Computer
you can still use partition table disk doctor to restore your old partitons and the dat a will be seen back automatically like magic..
SOURCE: My Computer does not show: Western Digital My Book Essential Edition 500 GB external USB hard drive
Well i got a simple 320 gb external hard drive, and since the first month i had problems, i solve the recovery issue by opening the hard drive, and find it out, the inside was broken, and it got unplugged. so plugged it back and got my info. if your data its more important than 200dlls or less break the thing open, because if you claim the warranty they are not responsible for your information.
SOURCE: WD Passport not recognized
I added my WD Passport 80 GB it was seen in My Computer one day then i tried it again and it doesn't appear it on (humming and the blue lights on to) but still no WD Passport (F:\Removable disk) please help
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