Evaporator coil leak

This box is less than two years old and the freezer stopped cooling below 23. Icemaker stopped making and everything in freezer is soft. Tech removed inner evap panel and found frost at the inlet but nothing on the coil. Said the unit was low on freon due to the coil leaking and that LG knew they had a bad batch made by a subcontractor. Anyone else with this problem? Waiting to see if the service outlet will charge me for this repair...

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Anonymous Jul 25, 2013

Not sure how this fridge question got filed under "air conditioners", hope someone will move it to the proper place...
Anonymous Sep 11, 2013

The solution was this: The box was deemed non-repairable and LG issued us a prorated rebate for the purchase price plus sales tax, and the repair firm is to refund all costs except for the initial visit charge. In the process, we filed a BBB complaint against the repair firm for scheduling issues as we were w/o a fridge for over a month and had to rent one. I'm not sure on the original diagnosis, since the tech never ran a single test. IMO, it would have been a good idea to rule out a weak sensor first...

Russ
Thomas Woodburn Jul 02, 2017

In my opinion technicians and install company's are not at fault for the manufacturers piece of junk. I'm glad it wasn't me or my company that did the service at your place

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John In Milford

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Posted on Jul 02, 2017

John In Milford

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As a refrigeration tech, I see more of them than I should. LG, Samsung, and some Kenmore units have this problem. I have tried some "leak stop" on a couple that the factory denied a free part and the customer couldn't afford to repair with pretty good luck.

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Anonymous

52 Answers
Posted on Jun 10, 2009

SOURCE: Goldstar GWDH 5000 does not cool after storing this winter

sounds like low freon or a blockage in one of the lines, especially since the you say only one row of coils is cool. usually window a/c's have at least a 1-year warranty and since you are pretty close to that, the manufacturer may honor it. if not you will need to have the system fitted with a bullet piercing valve on the low side lines and see if the unit is low on freon with proper gauges. if it is not showing low then there is probably a blockage and the high side should be checked as well. if this unit was an expensive one it could be worth having it repaired. a simple recharge may cost less than a replacement, but anything else probably won't.

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LMX25984ST 24.7 Cu.Ft. French 4-Door Refrigerator

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Kenmore Elite Fridge Cooling Problems 795.74043.411

Kenmore Refrigerators

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