Model M7310 meridian from Nortel Telecom
function on my screen: Appel reçu
APPELS
means: call received
CALLS
If you are French it means: Appel reçu
If you are English it means: Call Received
To change your phone back to English, goto the set giving you issues
-> press the FEATURE button
-> dial * 5 0 1
This will change your telephone set back to the English language.
Je suis désolé, je pense que vous avez été changé en Anglais et en Français à votre jeu.
Ok, you want the take that message off your set; it sounds like there is an active Call Log, have you to press FEATURE 8 1 2 and look at the information.
Or try FEATURE # 6 5 to shut off a message waiting.
Never hear of a Call Received?
Sorry, my French is really rusty, haven't really had to use it for a long time.
Désolé, mon français est très rouillé, ne l'ont pas vraiment eu à l'utiliser pour un long temps.
Have you tried FEATURE # 6 5 yet?
I am testing ~ trying to get the same response here on my test phone system, I think I know what it is, but cannot duplicate the same response that you are receiving yet... I get Message - MESS
It is possible that someone created you as their call notification extension, The voicemail then calls you to sent you a notification when they received a message... when you press call it puts you in thier mailbox, not your mailbox.
I am working on it... and No I not getting paid for this service, I am just a technician that likes to help out.
For the time being, if you want most of the message to be removed, press FEATURE 8 0 6 (this is static time and date)
Ok ~ I duplicated your issue...
You have a Call Log!
Meaning, when you receive a call that you did not answer, your telephone set will record the missed phone call.
To get rid of this message you have to go to the set,
-> dial FEATURE 8 1 2...
-> if you see Password here, try 1 2 3 4 or maybe 1 1 1 1... try some simple passwords:
Like - 0 0 0 0, 4 3 2 1, 2 5 8 0, 1 3 7 9, etc.
If you cannot get in still, this password can be removed by your Nortel Telephone Provider. Unfortunately there is nothing more that I can offer you. This is the solution to your problem.
Like I said before, to show the time and date still, you can dial FEATURE 8 0 6 and this will show the time and date on the telephone set.
Your Welcome,
The FEATURE 8 1 2 is to gain access to see your call logs, and there is a password for just this feature on your phone, for security; so no one can see which calls were missed...
If you cannot access in to the call log, there is a location that you can tell your Norstar BCM Technician to go to fix this...
Under: CONFIGURATION -> TELEPHONY -> SETS -> ACTIVE SETS -> there is a tab to RESET CALL LOG PASSWORD.
When the technician presses this; your password will go away, so when you press Feature 812, it will get you right in to you call logs.
No password required.
Do you know how to get into the programming?
If I had your e-mail address I can send you information on how to do this.
I can explain how, just do not want to post this information here.
If you want, e-mail me first at [email protected]
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I don't want to change it to english I wrote what was on my screen, since it was in french I told you what I was seeing and I translate to you what it means, so you understand since you are an english site. So in onother word I want teh Appel reçu APPELS take off my screen.
it's not working I think you don't understand, on my sreen it's says ''appel reçu'' & APPELS and if I press on it it's asking me my password , when I do my password it says wrong password. But when I go in my message with my password after doing function 986 it's says no messages.I just want to take ''appel reçu'' and ''APPELS '' off my sreen.
I think you are doing on purpose , because it's says free, but it's not really free, so you say you cannot help so we pay the price after. Sorry but your not been fare!
yes I tried it, and it says no message, but my sreen still show "appel recu" and "APPELS"
appel recu means: call received
and APPELS means : CALLS
Thank you for your great help , I don't know why it seems I have another box with another password I tried different one and it work and the unction 806 show my date and time thank you I will recommand you. thank you again!
How can we just take off the call log rom the set, someone in the office wanted to transfer the calls because I was sixk and they plau with the phone. Still that time my phone regester all the call taht come ins. but at least I found the password to delete them. Thank you for your help.
How do I put a new voicemail access number in my panasonic KX-TGA520M?
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