Question about SanDisk Sansa Clip MP3 Player

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Computer willnot recognize sansa clip, Begins coonection and then ends imediately after. I have downloaded wmp 11 and i run xp, help?

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  • Anonymous Mar 31, 2009

    computer is not accepting the sansa clip mp3 player 2gb

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Ok, look turn your device on and select settings, next you want to find usb mode (wording may vary). select this option and change this setting to msc, i have a 2 gig clip and this seemed to work......if this doesnt work try the mpt setting under the same "usb mode" option.....also when putting songs on your device, make sure the files are in wma format(windows media audio) to do this , see the songs properties, ussually done with a right click on the songs shorcut or logo.....if the file is in mp3 format, open the song in windows media player and open the library tab, highlight what you want to put on your device right click and select send to .....then select audio converter, convert the files then send them to your clip.

Posted on Mar 31, 2009

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Posted on Jan 02, 2017

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I have a sansa clip mp3 player and I lost the disk???


It should be recognized by your computer. I did a search for drivers and they are not needed for this model.
For music, After the computer has recognized it has been plugged in. Start, My Computer, and it should show up in there as (my sansa or sansa clip) something along those lines. 
You may open it and drag your music files into the accroding folders inside the device.
OR You may use Windows Media Player 11 to Sync to your Mp3 Player. The Sansa Clip has problems with Windows Media Player 10 so i would reccomend using Media Player 11 to sync.
For future help or more questions please comment,
I hope this has helped :) 

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hi,

Have you tried connecting to the net and then continue to subscribe??

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Hi, just had the same problem after restoring my system.

You must disconnect and update your Windows Media Player to Number 11. My reinstall left me at WMP 9 and it wouldn't recognise my Clip. Go to the Windows website, follow the download instructions, and you should be fine. When you plug in the Sansa Clip or MP3, it should recognise it right away. Hope this helps!

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Try to reboot your PC. Leave mp3 player off when start Sync (if button lights up this time).

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Have you tried updating your Windows Media Player to number 11? this has the drivers for SansaClip. Go to windows website, download WMP 11 and then plug in Sansa and uyour computer should recognise it. Good luck.

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Hah, figured it out! Had to roll back my version of WMP, which can simply be done by (in XP) going to Start > Control Panel > Add Remove Programs, and then click on WMP11 in the program list. Click remove, and it will ask if you want to roll back to the previous version of Windows. Click yes, and it will roll it back to the previous version of WMP11. Now, assuming you have an active internet connection, after you restart your computer, it will ask if you want to update your WMP. Click yes, and it will re-install the version you started out with, replacing drivers, .dlls, and anything you were missing before hand. Long story short, the solution was patching the holes in the program. I can now plug my Sansa Clip 2GB into the USB port, and WMP will recognize it right away (I can almost hear a small voice from inside my computer saying "would you like tea with that, mr. guy?" hah). I also found out you can have more than one media player connected at the same time! How cool is that? Great if you're trying to set up multiple players with the same playlists (promotional type stuff, business type stuff, etc.).

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As I like MTP mode a lot better than MSC (I can use WinAmp to sync and it doesn't have to restart and refresh its database after disconnecting) I didn't like a lot of the solutions to this and similar problems telling to go to MSC mode.

However, I was able to go into Device Manager (right click on My Computer, click Properties, select "Hardware" tab, click Device Manager) and find the Portable Devices sublist, right click on "Sansa e280" (it had a yellow exclamation point on it) and click install driver. I followed this through, selecting automatic installation for the driver, and presto! Sansa is installed and ready to go. I actually had Windows Media Player open during this process, and while it wouldn't recognize it before, after doing this process, I went back to WMP and it had already found it and was trying to get me to sync it. So if you like MTP, try this. It worked for me.

(Note: this method may not work, unless you tried to plug the player in and it told you that there was an error in setting up the device. My problem was that I had installed WMP 11, but had not done the final "setup" process. After I had run WMP 11 for the first time, I was able to do this successfully).

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IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
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At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
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I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK

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Same exact problem! Sorry I'm no help > My Sansa e250 has been working fine for about a year. No problems, I can charge and sync it. > Now all of a sudden I have a problem. > My PC does not see the Sansa. Why? > I enter recovery mode. I see: > Welcome to "Recovery mode" Please connect USB Cable. > I connect the usb cable AND NOTHING HAPPENS! > Yes I read all about recovery mode on the internet. I tried it in both MSC mode and MTP mode. > How can I get my computer to see the sansa? > If my PC can not detect the Sansa then I cant get a firmware update now can I?

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