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Sabrina Bennett Posted on Jan 10, 2018
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Missing letters on computer screen

I had bought this desktop refurbished, however some letters be it on something I am typing, or even on websites that I read, some letters do not show up on the pc screen. Some letters are even fading in areas almost like the ink is low, but there is no ink cause its on the monitor. Can somebody help me?

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Don A

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  • Microsoft Master 4,495 Answers
  • Posted on Jan 11, 2018
Don A
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If there was any warranty on the refurbished desktop and monitor and if such still applies, return it for a replacement.

Either the video card in the desktop computer is going bad or the monitor has issues. If the monitor has issues, they might involve 1) a focus wire to the CRT; 2) a power supply going bad 3) a problem with the focus control.

What can you do? You start trying to rule out possibilities. You try swapping out the monitor with another monitor. If that fixes the problem, then the desktop computer's video card is unlikely the problem. If there is a power supply going bad yielding inadequate voltage, then possibly neither the desktop video card nor the monitor is at fault. If you take your monitor and plug it into another computer that has the ports similar to your desktop computer and the monitor has no fadeouts, then the problem is either the desktop computer video supply or the power supply. So, there actually is a non-technical way to determine if the monitor is at fault. But that would leave you wondering if the computer was at fault, video card or power supply. Some video cards were integrated, i. e. could not be removed. You could download and run Speccy to find out some information about the video and lookup the specs on the internet although they are unlikely to be at the manufacture's site at this point. Whether you have someone at a computer club who would check these remaining components out or swap them out is a question I can't answer. You are pretty close to the point of needing to just get an inexpensive tablet or something from a classifieds paper such as Trading Post or Gumtree (Australian). But if it is running XP, don't pay over $100 for it. (Inside joke: the military may still use XP but that is defensible.) I hope this helps.

1 Related Answer

Cindy Wells

  • 6688 Answers
  • Posted on Jan 17, 2010

SOURCE: my computer keeps telling me to type in a password every few mins

I suspect that you have your computer set to go to a power-saving mode in a very short time and then have password protection enabled to resume normal operation. In the Control Panel, find the screen saver option (I suspect you can also get there from righ clicking on any unused section of the display and choose Graphics Properties and go from there). Uncheck the box for "On resume, display logon screen"; also adjust the wait time to one that better suits your usage.

I hope this helps.

Cindy Wells

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