Canon BJC 2100 InkJet Printer Logo
Posted on Aug 27, 2007

Offline problem...won't print

I'm on XP. I delete printer...then add printer...reinstall the 2100 CD. I try and print. It says that the printer is offline. I check, scroll down in properties, and the only thing I can click on is "offline"...so I do...then my printer icon says that it's "offline - offline". I undo the 1st offline, so the icon reads "offline". I purge the print job and the "offline" disappears and beside the 2100 icon is "ready"....but still nothing prints out. Any suggestions? Thanks.

  • Anonymous Apr 04, 2008

    i have same problem with Hp 3900 series printer ,could anybody help!!!!!

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  • Posted on Apr 29, 2008
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Get the hotfix from Microsoft support

you have to ask them, then they will provide a link and a password


Contact Us: Hotfix Request Web Submission Form:
https://support.microsoft.com/contac...1410&WS=hotfix

A

Anonymous

Unplug it and then re plug it in; I suggest USB connection over anything else; don't worry about self install if you already have done so in the past. In the print > hit properties on the icon for bubblejet > go to the ports tab > scroll all thw way to the bottom and click the "USB" checkbox. and you should be good.

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  • Posted on Feb 07, 2009
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Go to start>settings>control panel>administrative tools>services.

Scroll down the list to "print spooler." Right click on this and choose the "restart" option.

This should fix the problem and print any stuck print jobs.

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