Open the frig door put youer hand over the vent comeing into the frig there should be cold air blowing with freezer door shut if not then opent the freezer door if you get cold air out of the vent now you have a defrost problem if you still have no cold air the damper door on that vent is not opening it will need to be replaced
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Is the freezer fan motor running?
Is the damper vent open to the fresh foos section?
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