I transferred a music file onto my Phillips Go Gear player and now it wont work. The player will not let me select any options at all. I cannot turn it off or on unless I hook it up to my computer, then it will go to a song but I cannot select any features. I tried resetting it but I still have the same results. Ive had the player for about 2 weeks and never had a problem with it until now.
Make sure the hold/lock switch wasn't accidentally activated.
If it is freezing, update the firmware.
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Update" tab
-Tha Mp3 Doctor
Not my used my mp3 player for 2 years when i switch on it just cuts off fully charged
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