Question about Jenn-Air JED8430 Electric Cooktop

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Spot on Jenn Air smooth cook top stove with down draft.

I just used my new Jenn Air smooth cook top stove with down draft and there is a mark on one of the burners. I have tried to wipe it off with a wet dish cloth but it wil not come off. I have run my fingers over it and do not feel any residue but there is still a mark there. I can't clean it off. I have been reading the manual but nothing there seems to help since it does not cover a smudge that won't go away... Help! I have only used this once.

Thank you,
Denice Traeger

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  • maureen downey
    maureen downey Jun 05, 2014

    I am in the exact same situation. I have used my Jenn Air downdraft twice and there are several white marks under the glass. I would like to know what to do

  • rana
    rana Oct 20, 2018

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I have a strong draft coming up through my Jenn AIr cooktop. What to do?

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How to replace electric burner under cook top

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Use Cooktop Cleaner with a soft micro cloth. Don't use water. Buff until the mark disappears. Hint: Never clean the cooktop until it is completely cool to touch as doing so makes cleaning much harder. Never use abrasives on the glass or abrasive cast iron skillets.

Posted on Apr 05, 2009

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