I had this exact same problem. After a difficult removal of the ice bucket (admittedly a lot of yanking against frozen ice cubes before I decided to chisel them out from above), I could no longer seat the ice bucket back onto the hexagonal auger drive shaft. When activating the ice dispenser, I could hear the motor turning, but the auger shaft itself would not rotate. The cause was that the auger shaft had moved upward through its stop grommet during all of the yanking to remove the ice bucket.
Take off the two hex screws holding the top plate around the auger shaft. The shaft is then easily removable and you can inspect it for slippage against the stop grommet. In the attached photo, you can see there is about 1/2 inch of clean auger shaft visible above the grommet, where the shaft has slid upward relative to the grommet. If this is the case, the fix is simple. Turn the shaft upside down and lightly tap the grommet around the edges with a small hammer until it moves back into place. Upon replacing the auger shaft, you can feel it seat back into the drive motor adapter.
SOURCE: Whirlpool Side by Side Ice Maker Not Making Ice
If you have the type of ice maker that has an ice bin on the freezer door, then there are instructions available at www.AnyoneCanFixIt.com to fix the ice maker problem. They also sell the part that is sometimes required to repair this common problem on the ice maker. The problem is notorious on these refrigerators that were made around 2004 and later. The ice maker will usually go out within 1-2 years. They have redesigned a part to eliminate the problem.
SOURCE: How to replacemale gear for ice auger on 2003 whirlpool side by s
Here is a place that has an exploded view of your icemaker, and mounting: http://www.pcappliancerepair.com/model-display.php
On the left side of the page, scroll that view down until you see the freezer door parts, and click on the words. This will bring up the proper view where you can see where the screws etc are that hold the unit in.
They, as well as the several other places I checked, show the auger motor as a sealed unit, that you get to by removing the icemaker from the door.
SOURCE: cubes won't dump into the storage bin
In photo below you can see the heating element that comes on moments before the ice maker drops the ice. If not working then the icemaker will struggle to unload. You need to unplug the refrigerator and then unpluge the ice maker and remove it to test these parts. Test with a multi meter or ohm meter. Test the 2 connections next to the number #26. Hope this helps, Sea Breeze
SOURCE: Ice built up in the freezer compartment
We have a possible defrost problem or the seal around your doors are pulling moist air air inside. I believe now would be a good time to unplug the refrigerator and check the coils and defrost system. Inside the fresh food compartment you have a defrost timer that I want you to turn clockwise slowly until the compressor stops. Leave it there for about 25 minutes until refrigerator either restarts or don't if it does not then turn it a little more until it starts. The part number for the timer is 482493 Also below is a picture and #6 is the defrost timer. It should be reachable through a small hole in the bottom of the control panel. If everythig is well there we will check the defrost heater and defrost thermostat. After you check these things let me know the results. Sea Breeze
http://servicepartstec.blogspot.com/
SOURCE: Whirlpool Door Ice Dispenser Not Working
mine froze up in the shute, had to put water down iti
Check the ice storage container. The
ice dispenser will not dispense ice until the first supply ice has dropped into
the ice storage container.Remove excess ice from the back of the
ice container. Make sure ice cubes are not jammed between the ice maker and the
back of the ice container.
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The
auger won't engage or turn
to dispense ice.Remove the ice bucket and with a hair dryer warm up
the inside where the fork is that turns the auger in the bucket and try it and
if this does not help then you will have to replace the auger motor ,, chances
are the motor is just froze up .--------
If there is nothing jammed then try this./Remove the ice bin out.And then clean the ice bin.
Rotate the auger with your hand.If its hard then there is problem with auger motor.If the auger is not rotating fine then its faulty auger motor or the auger motor is frozen,if you notice ice getting collected there.
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Take a hair dryer and blow hot air on the auger motor for few minutes.Take care you dont blow hot air continuously.
But if that is not helping then disconnect auger motor connecting wire wait for 2 minutes clean the connector and reconnect the connector back and see.If that is not helping at all.Then,replace the auger motor.
To see how auger motor looks.Please click the link below:---
http://www.appliancepartspros.com/part_details_lgimg.aspx?part_id=3965455&image=0
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You can get required
parts from sears part direct online site or from repairclinic.com site.
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This will help. Thanks.
Helpmech.
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