HP Laserjet 3550 Fuser Jam Error 13.20 Had it in for same error twice already, says they don't get the error when they try to fix
You need to ask them to change the fuser..The fuser is the part of the printer that actually melts the toner onto the page. Here is a website that gives you more info on the fuser so they can't B.S. you anymore..either the fuser works or it doesn't..
http://www.theofficeguide.com/toner-cartridges/faq2.html
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