Here are some troubleshooting steps that you can try that may correct your problem. If the camera is out of warranty (or repair cost approaches that of the camera), they're worth a try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
And the above is a video summary of some (not all) of the steps:
SOURCE: Samsung sl201 lens will not
Lens extender is slipping / not turning within the camera. Take it to the repair shop.
SOURCE: Hi. I have a Lumix
Hi,
I'm sorry to know that the Camera Lens is not focusing and retracting. I'll be glad to assist you with this. I suggest that you perform a power reset of the Camera and check if it helps.
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
If you're able to access the Menu of the Camera, then reset it back to factory reset and check if it helps. Press the MENU button, press the Right Arrow button and select the SETUP Menu of the Camera. Now press the down arrow button to select RESET. Resetting the Camera will change all the settings to factory default.
Performing the steps should resolve the issue.
Thanks for using FixYa.
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