Can't find the manual. Need to clean HEPA filter but can't seem to figure out how to remove it to do so. Tried twisting, pulling, nothing. Thanks for you help, Patti
You don't have to clean the HEPA filter (underneath the canister in that clear part) - if you break that clear part you will cause damage to the machine and it won't **** anymore as the air will escape. There is no need to remove it or replace it, it is a lifetime filter. You only have to clean the blue filter that is inside the top of the canister/dirt bin.
SOURCE: Cleaning the filter on the Dyson DC17
The fliter is under the canister. Take it off as if going to empty the dirt out. There is a cap that lifts up to clean the filter. I washed mine and let it dry (it took almost 3 days) before replacing it.
SOURCE: dyson animal will not stand up and question concerning lifetime hepa filter
http://geeksquad.fixya.com/ThreadView.aspx?prdid=34163&thid=630085
Dyson animal will not stand up and question...
Posted by madmimi on May 28, 2008
my dyson will not stand up by itself=catch seems to have failed and online instructions from dyson have not solved the problem- can anyone help
my second question is will dyson replace my lifetime hepa filter that is located beneath the debris collector, it is very black and is not washable
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
In answer to your 1st question, you may want to check with a factory authorized vac dealer who does repair on the Dyson vacuums to see if they can correct the problem, or call the Dyson factory phone # listed below for the nearest vac dealer in your area. 2nd question. The Hepa filter is mostly a wear item and I was not aware of the lifetime Hepa filter and that also would be a good question for the factory to answer, I could not find an answer to the questions and they might be able to clarify the answer to both your questions. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 [email protected]
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.
SOURCE: Dyson collecting debris/hair, ect on top of hepa filter?
Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!
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Dyson Slim 18 Can't find the manual. Need to clean HEPA filter but can't seem to
figure out how to remove it to do so. Tried twisting, pulling, nothing.
Thanks for you help, Dawn
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