Question about Sony Handycam DCR-TRV280 Digital Camcorder

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"Re-attach the power source" but tape is stuck, door open

Hi, I had the "Re-Insert the tape" ans when I try to remove the tape, the rack open but the tape never eject completely. Now, when I turn onthe camera, I got the "Re-attach the power source" message. But I can even remove or close the tape door, because the tray is eject, but not completely. Please help me to repair my camera. Thanks ! PS: If possible, support in "French spoken/written" will be appreciate.

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  • KMontcalm Aug 22, 2007

    Well... After several different way to fix the problem, my tape door finally close by itself, when I disconnect my Power cable.

    But I still have the "Reinsert the cassette" error.

    If you can help, it will be appreciate.

    Thanks !

  • albelisa Mar 31, 2008

    Everytime I turn my camera on it says "Re-attach the power source". I've tried re-setting it, took the battery out, tried to put in a new tape, but my tape that is in there won't come out. I've tried to get help and support from the Sony people, but they want me to pay $141.00 to ship it so they can repair it. I've already spent $269 for the camera. Any suggestion? Please help!



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I had the same problem. First, depress the reset button, located on the camera body (where the LCD screen closes over it). It is hard to see at first. It is important that the camera be set to the OFF position. When the camera is whirring after the reset, then hit the EJECT button so the tape comes out. Take the tape out and insert it back. That's it. My camcorder worked fine and let me record or plaback once I followed those steps.


Posted on Oct 26, 2008

  • J. Lloyd Hinsley
    J. Lloyd Hinsley Dec 03, 2010

    Vic--Thank you........Resetting solved my problem! You are the man!

  • samesh_t Feb 12, 2011

    Thanks buddy. I got it functional again after following this. Mine is DCR TRV480.


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I got same problem!I
Firstly, "Re-Insert the tape"
when I removed the tape, the rack open and never close again

Now shows "Re-attach the power source" message. But I can't close the tape door.

Error code: C:32:11

Sony DCR HC-28

Posted on Sep 16, 2008

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The reel sensor is the problem of your camera that why is appearing an error...some problem is a poor connection to the socket try to adjust the pin of the socket with care...

Posted on Aug 26, 2007

  • Tonie Oct 11, 2012

    Where is this pin socket located to be able to adjust. Don't want to start fiddling with the wrong thing. Thanks


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I found on my camera the message c: 32:60 and after that there is message appears on the screen "re-attach the power source!" What does it do??

Posted on Jun 14, 2013

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I have the same problem. I am only 11, but I know quite a bit about electronics. However, I have never come across this before. After some immense fiddling, I managed to close the door. The rest is unknown to me.

Posted on Jun 07, 2008

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Posted on Jan 02, 2017

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