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Posted on Mar 23, 2009
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Jado 599 ceramic valve cartridge stops working (no water). When I pull out the cartridge, the rubber washer that covers the ceramic disk inside the cartridge pops out. When I re-install the cartridge it works for a while but the valve ''chatters'' at anything less than full open. Then it fails again.

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Thomas F. Schneider

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  • Master 2,715 Answers
  • Posted on Apr 25, 2009
Thomas F. Schneider
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Joined: Jul 10, 2007
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Replace the stem cartridge. The rubber is an intergral part that has been disloged.

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How to fix a leaky Moen faucet that leaks at the spout ,which is separate from the handle?

These faucets can leak in three different places:

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    If you see water coming from below the handle, the packing nut is leaking. Older faucets have a string-like graphite packing material wrapped around the stem. Newer faucets use an O-ring. First try tightening the packing nut clockwise... about one-half turn. If this doesn't stop the leak, remove the packing nut and replace the packing or O-ring; then reassemble the faucet. If the valve is using the graphite packing material, it might be a clue that you should shop for a new faucet.

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Single lever faucets also are known as "washerless" faucets. They are easier to repair than compression faucets after you determine what type of faucet you have. There are three types of washerless faucets: ball, ceramic disk and cartridge.
Leaks are evident in two places... dripping from the spout and seeping from around the spout where it joins the body of the faucet.
Leaks from the spout indicate that the ball, disk or cartridge is leaking. To repair, turn off the water to the faucet, then remove the handle. The handles on ball-type faucets are held in place with a setscrew that requires an Allen wrench to loosen. Ceramic disk and cartridge-type handles usually are held in place by a screw hidden beneath a cap.
On ball and ceramic disk-type faucets, remove the ball or disk and replace the seals. You can buy replacement kits for these faucets at the hardware store or home center.
On cartridge-type faucets, remove the spout and pull out the retainer clip that holds the cartridge in place. To remove the cartridge, pull on the cartridge stem with a twisting motion. If it resists, install the handle so you can a better grip on the cartridge to pull it out. Take the cartridge to the hardware store or home center and purchase an exact replacement kit.
Reassemble the faucet according to directions.
Leaks at the spout-to-body joint indicate an O-ring failure. Disassemble the faucet as described above. Remove the spout sleeve and replace the O-rings. It's a good idea to replace these seals if you have the faucet disassembled for repair of the ball, disk or cartridge.
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It is a rubber gasket that is leaking, Pull the cartridge with a cresent wrench. There will be a paking nut on the top of the cartridge where the handle connects. You should be able to remove this with a pair of pliers. There will be a rubber o-ring inside. Take that to the hardware to to find a replacement to it. It wont be hard to match they keep tons in stock at ace or lowes
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