Samsung Galaxy Prevail for Boost Mobile with new service agreement Logo
Anonymous Posted on Jun 13, 2013

My Samsung galaxy prevail suddenly reads and wont accept a charge. Im using the original "samsung" home charger. A small yellow triangle with a smaller image of a battery crossed out and appears within the charging battery symbol. before my phone was completly dead as a plugged the charger to the phone an immediate message appeared reading " cannot charge . not proper charger..: see manual: . using the correct charging system the phone came with... HELP !!! NOW IF THIS IS A PROBLEM THAT CANNOT BE HANDLED WITH SIMPLE STEPS FOR THE CONSUMER /SELF. IT WILL BE THE 3rd "SAMSUNG GALAXY PREVAIL/BOOST MOBILE THAT ALL REQUIRED THE ACTIONS OFSENDING THE PHONE BACK TO THE BOOST MOBILE INSURANCE COVERAGE PLAN. MY DEDUCTIBLE IS 65$. SO FAR iVE BEEN OUT OF POCKET FOR THE AMOUNT OF $130 DOLLARS. IN LESS THAN 1 YEAR.... WHAT THE H @ l l...SAMSUNG ?

1 Answer

Robert Salgado

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  • Expert 200 Answers
  • Posted on Jun 15, 2013
Robert Salgado
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I would check the connection to the phone make sure it was not damaged and I would try a different outlet or a new charger before having to send your phone back ...

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Anonymous

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Anonymous

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  • Posted on Mar 01, 2011

SOURCE: how do you do a

While the phone is turned off, simultaneously press the Volume key up and down, and then press End / Power. When an exclamation mark appears, press the Home key to reboot.

rajendrasngh

Rajendra Singh

  • 394 Answers
  • Posted on May 10, 2011

SOURCE: NEED TO DOWNLOAD the user-manual

Hi,
Go to the site

http://www.userguidemanual.com/samsung-monte-gt-s5620-user-manual-guide/

and download your manual

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Related Questions:

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How do you fix your phone if it wont charge? ...

How do you fix your phone if it wont charge?
All you need to do is shut down your device, remove the battery if possible and use something small, such as a toothpick, to 'lever up' the little tab inside the USB port on your smartphone or tablet. Do so very carefully and gently, then reinsert your battery and plug it in again.
or this.
  1. Turn the phone off.
  2. Remove the battery.
  3. Wait 10 seconds.
  4. Plug in the charger.
  5. Insert the battery.
  6. Turn on the phone.
How to fix phone that won charge properly AndroidPIT
SOLVED Why won my Samsung Galaxy II charge Samsung Galaxy II
How to fix phone that wont charge
How to fix Samsung Galaxy S6 that not charging Troubleshooting Guide
Why is my Samsung charger not working Google Search
Why is my Samsung charger not working Google Search
on Dec 12, 2017 • Samsung Cell Phones
0helpful
1answer

My Samsung will not accept a charge

hi Karen.
you could try this,but do so at your own risk.
How do you fix your phone if it wont charge? All you need to do is shut down your device, remove the battery if possible and use something small, such as a toothpick, to 'lever up' the little tab inside the USB port on your smartphone or tablet. Do so very carefully and gently, then reinsert your battery and plug it in again.
or read up some more at this link.
How to fix phone that won charge properly AndroidPIT
SOLVED Why won my Samsung Galaxy II charge Samsung Galaxy II
or this one.
Samsung will not accept charge Google Search
1helpful
1answer

My Samsung s5 is not charging their is nothing wrong with my charger

check this

1. First of all make sure that you are using an approved wall charger of Samsung Company. Because charging accessories of other brands may have different voltage parameters and may cause Samsung Galaxy S5 not charging issue.

2. Plugged in your Samsung Galaxy S5 with an original Samsung Mobile charger, but do not turn on your phone. Sometimes it may take little longer to charge the phone. After you phone starts charging, a charging icon should appear on screen. But if you see nothing is appearing on screen, then Samsung Galaxy S5 not charging issue is occurring either for damaged charging cable or there is some problem on your phone such as the charging port is damaged or bent, or the charging contacts on your phone is not cleaned.

3. To check the charger, charge another Samsung phone using the same charger and see if it is charging. If the other phone is charging well, then the charger is fine. Now you should check your phone.

Samsung Galaxy S5 not charging issue

3. Check the charging port on your Galaxy S5. To check the charging port, take a light, magnifying glass and a pointed wooden toothpick. Then see if the charging port is in the center and not bent. If you find the port is bent, then straight it using the wooden toothpick carefully.

3. Also verify the charging contacts are clean. Sometimes dirt gets stored into the charging port and occurs Samsung Galaxy S5 not charging issue. So Insert a small needle in the charging port and clean carefully so that the port does not get bent or damaged.

4 Download Galaxy Charging Current, to see if your phone is charging at it's maximum potential

How to fix Samsung Galaxy S5 not charging issue

Summary



  • Try a different charger with Samsung mobile origin.

  • Try a different USB Cable and charge by Kies.

  • Try charging it off via PC/Laptop.

  • Try removing the battery for 3 minutes, let it cool down and then charging again.

  • Blow inside the USB port and fix the contacts if it's bent.

  • Reboot your phone several times.

  • Download the battery charging electrical current app to monitor charging
(Note:Samsung Logo/images/Pictures has a respective copyright. I used it for demonstration purpose only.

If something in your mind to comment or suggest, please let us know. In our efforts to provide detailed information, there is possibility of inaccurate contents. If you see any mistake or incomplete in our information, please don't hesitate to tell us. We will fix it immediately as soon as possible.

goodluck
Jul 04, 2014 • Cell Phones
2helpful
2answers

My phone will not charge. why is that

1) You have corrosion in the charging port and it is shorting it out. Remove battery and clean inside port hole with alcohol and a long bristle brush.

2) The charging port needs to me resoldered. That is a daily repair for my shop. the TWO OUTTER pins are the ones that do the charging the middle are for USB. Just reflow the solder, sometimes they have a crack in them where they bend down to solder into the board. in that case you will have to use a super fine wire to jump the pins where they are broken and solder them to the board. Not for everyone and you need magnification super small iron and flux to relow the solder. never add solder just reflow it with flux. i charger $25 in my shop.
e9e062cc-9631-4261-9292-726e0655ed18.jpg
0helpful
1answer

How do I replace charging port on a samsung galaxy prevail

i have the galaxy prevail and it had been to where it wouldn't charge at all then i thought i had fixed the problem because it charged last night but tonight its not wanting to charge at all and im using the same cord and i have tried 4 different cords and none of them charged it
can anyone suggest something that'll help?
1helpful
1answer

HOW MUCH IS A CHARGER PORT FOR A SAMSUNG GALAXY PREVAIL M820

It will be best to get in touch with Samsung support near to your place as the correct estimate for the original part can be obtained. Normally the estimation is done free of charge and it can be confirmed before you attempt to replace it elsewhere.
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