Jenn-Air 30 in. CCE3401 Electric Cooktop Logo
Posted on Aug 20, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

JENNAIR DOWNDRAFT COOKTOP

ON MY NEW JENNAIR COOKTOP THE FAN IS SUPPOSED TO COME ON AUTOMATICALLY WHEN I USE THE GRILL. I HAVE TO MANUALLY TURN THE FAN ON BEFORE THE GRILL WILL EVEN COME ON AND WHEN IT DOES COME ON THE GRILL DOESN'T GET HOT ENOUGH THAT I CANNOT LAY MY HAND ON IT. THIS UNIT HAS A SECOND GRILL THAT WORKS FINE. ANYONE KNOW MY PROBLEM?

  • DMA-Jennair Dec 26, 2007

    My Jennair is older cook top with a fan that works and then quits and then comes back on. When it is on it works with the switch or with the burner but when it quits neither will turn on the fan. It comes on by itself when switched on and then stops and then comes on again with out anything being changed.

    Any suggestions would be helpful, switch or fan motor?

  • Anonymous Mar 14, 2014

    Model CVG4380

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 161 Answers
  • Posted on Jul 01, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: Jun 29, 2008
Answers
161
Questions
0
Helped
84539
Points
269

Bibman: Sounds like the control switch or possible loose wiring. Take the element out and test the slots for voltage. You should get 220 Volts when on high.


DMA Jennair The fan motor is bad and needs to be replaced.

I suggest a new cooktop as THIS IS THE WORST DESIGNED COOKTOP I HAVE EVER USED. Not enough power, very hard to clean,

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
0helpful
1answer

Can I remove the downdraft equipment under my jennair electric cooktop and still use my cooktop?

It is possible to remove the downdraft equipment from underneath your JennAir electric cooktop and still use the cooktop, but it depends on how the downdraft equipment is attached to the cooktop and whether there are any other issues that may arise from removing it.
Before attempting to remove the downdraft equipment, you should consult the user manual or contact JennAir customer service to ensure that it is safe to do so and to obtain any specific instructions for your particular model.
Some potential issues to consider when removing the downdraft equipment include:
  1. Airflow: The downdraft equipment is designed to help draw smoke, steam, and odors down and out of the kitchen. Without it, you may experience reduced airflow and ventilation, which could result in lingering odors or smoke.
  2. Heat distribution: The downdraft equipment may also help distribute heat evenly across the cooktop surface. Without it, you may experience hot spots or uneven cooking.
  3. Stability: The downdraft equipment may provide additional support or stability to the cooktop. If it is removed, the cooktop may become less stable or secure.
If you decide to proceed with removing the downdraft equipment, it's important to follow all instructions carefully and to take appropriate safety precautions. You should also be prepared to address any issues that may arise as a result of the removal, such as by using an alternative ventilation system or adjusting your cooking techniques to compensate for any changes in heat distribution.
If you're unsure about whether or how to remove the downdraft equipment from your JennAir electric cooktop, it's best to consult with a professional technician or contact JennAir customer service for guidance.
Nov 29, 2022 • Cooktops
0helpful
1answer

Whirlpool SC8720EDB cooktop stove independent vent switch is not starting downdraft exhaust fan, but the exhaust fan works fine when left side burners were turned on

Can you get to the switch terminals and try jumping them out with a piece of insulated wire? That would tell you if the switch is defective (my suspicion). Please be careful not to touch any live terminals - only the wire insulation you use for the jumper.
0helpful
1answer

I used my grill for the first time, & the downdraft didn't work we'll, the house filled with smoke & eventually the downdraft shut off and I had to finish cooking in a pan. My Jenn-Air is...

The downdraft is electric so there must be something malfunctioning with it. It is a high volume downdraft fan that is to be vented to the outside. Could it be that something has clogged the vent hole up, not allowing the fan to evacuate the smoke?

While I am not a big fan of Jenn-Air, their fans are usually high quality if they are installed correctly, with the proper vent lines.
0helpful
1answer

Electric shock from cooktop, didn't trip breaker,

Where did you smell the smell was it from the fan switch. turn the power off and take the screw out of where the fan switch is and check the wires to the switch and the switch itself. sometimes the jennair cooktops have issues with that switch. let me know how it goes
0helpful
1answer

Jenn-Air Cooktop replacement needed

You can get a new cooktop surface from Maytag/Jennair for $229. It is a pain however to replace it. Where is the crack in your cooktop and does that crack pass directly through a heating element? If not, then you may be able to repair it. I broke the corner off mine, and then dropped the piece (now 5 pieces). I was able to bond them back together and you really can't tell it was ever broken. But, it takes some work.
0helpful
1answer

Downdraft cover and grill grates

i bought mine new from HD. Neither the dd cover nor grill grates have bushings on them. however thats a good idea.
0helpful
1answer

Exhaust turns on automatically in burner mode

Hello
I have the one with the 4 burners and the grill, and when the grill in on the fan has to come on, and it does automaticly, but once you finish with the grill you have to change it back to stove mode by putting the 2 burners back or the fan will allways go on when you turn the switch. It is a safety regulation for the fan to be on with the grill to avoid the fumes......I know I hate that too.
Hope this help

Eddie Rentas
Tupper Lake NY
0helpful
1answer

Installation of new electric cooktop

If you're talking about a downdraft style cooktop, you will just need to measure the discharge vent diameter and shape and match that up. Not all are the same shape but most are 6" diameter
Not finding what you are looking for?

1,116 views

Ask a Question

Usually answered in minutes!

Top Jenn-Air Cooktops Experts

Paul Carew

Level 3 Expert

3808 Answers

Paul Bade

Level 3 Expert

1818 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Jenn-Air Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...