So, this computer has been infected w/ the A360 virus. In order to access the internet, you need to go on to safe mode w/ networking.
I have been trying to find a recovery disc online and even went to emachines website. They told me they don't provide recovery discs for W3107. So this lead me to recovery partion part. However, I can not seem to get into it as it's blocked by the PC Angel.
Is there something or someway that I can totally reboot this computer? Or is there a way to get into the recovery partion? When I tried the system recovery it tells me I need the disc.
Please help.
Thank you.
You can fix this virus without recovering.
Log in normally. Go to run, type in msconfig and go to the startup tab. Uncheck everything and reboot your pc. Once there try your internet. If it's not working go to Internet Options, Connections, Lan Settings, and uncheck anything in your proxy settings. Close IE and reopen. You should be able to connect. Then download and run Malwarebytes, and then run Bitdefender Online scanner.
The only other thing that may be trouble is that there may be a rootkit that neither scanner will detect. You can run Combofix, but this program isn't for the average user. Follow instructions carefully when using Combofix.
Don't go rummaging through regedit. You'll damage your system beyond repair.
If you ctrl - alt - del and go to Task Manager and Process can you see AV360 and end the process? If you can you may shut it down long enough to download and run Malwarebytes.
That's what I figured. Your hosts file is damaged. You've probably got a rootkit too. There are a few strains of AV360. Without the right programs to scan already it will be hard to get rid of them. If you have access to another machine where you can use a thrumb drive/usb key you can download a couple of files to the stick and try them in the infected pc.
AVG Antirootkit is awesome if you can find it...but I think it's been removed from their site. Combofix will get rid of the rootkits and fix your hosts file. Malwarebytes does a good job of cleaning the AV360 files and folders, but you'll want to scan with something else like Bitdefender to be sure it's gone.
If you can burn the programs to cd from another pc you'll be better off. I lost 2 usb keys because the virus jumped onto them.
I don't know anything about MalwareRemovalBot, but if it's working for you, great! Definitely scan with more than one program, and try Combofix. I only recommend that one because it will fix any rootkits and your hosts files.
Also, beware that it doesn't reinstall itself when you reboot too. The rootkit will do that.
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Click the "Windows" button and then type "eMachines recovery management" into the search box. Click on "eMachines recovery management" in the results list and then click the "Restore" tab.
Click "Password Settings" and then type a new password into the text box.
Click "OK" and then click "Restore System to Factory Default".
Type the recovery password into the "Password" text box and then click "OK". Click "Next" To start the recovery process.
Click "Finish" and then wait for your computer to restart.
This procedure could take several minutes. Once your computer has restarted, you'll be prompted to create a new user account, enter the date and time and set up the internet settings.
or if you are running XP
If you set your machine back to eMachines factory settings, it might help you for a short while but if you don't have effective virus protection your problems will return in short order.
You should get rid of this virus with an effective virus remover.
You can run Bitdefender's free online scan which doesn't need to be downloaded http://www.bitdefender.com/scan8/ie.html
If you know when you got the virus, you can do a system restore to a time before the virus was on your system. This article tells you how to run it from safe mode http://bertk.mvps.org/html/safemode.html
Your best protection in general is a complete internet security suite such as Bitdefender or Norton internet security 2009.
More information here http://www.ask-the-computer-doc.com/comp...
If you need to totally rebuild your system and you don't have a recovery disk, contact eMachines to get one.
You might also try a Windows repair install if you have the operating system disk. Follow the directions here for XP http://www.michaelstevenstech.com/XPrepa...
Source(s):
http://www.ask-the-computer-doc.com/comp...
hope this helps
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Thank you for responding. I try the above and it didn't work. The computer automatically restarts and doesn't save the settings leaving A360 in the start up tab.
Alright, I got it to run in regular mode. However, when trying to install malwarebytes, it doesn't allow me to do so.
What about MalwareRemovalBot?
I just ran the program and it has picked up every A360 key that I can see.
I can't install Combofix either.
Does this virus run through old firewalls? I noticed when I had the old firewall on here, it would restart. Now that I took it off, it no longer restarts on it's own.
Just like to update you guys and that the computer is completely clean w/ out using the recovery disk. All of the problems have vanished and it's running like a charm again.
Thank you all for your help as it is greatly appreciated.
I've probably cleaned up about 25 or so pc with this virus and haven't seen the reboot issue. That doesn't mean it not related, but I'd still be concerned that there is still something infecting it. If you can get your important data off the pc and rebuild it you'd be safer with your Internet browsing.
this why i asked about regedit
360 is a nasty virus it don't sleep at all
regedit not for novices
are you filmilar with using regedit
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