Need to make NAT settings to open for xbox live.

that means your account isnt an xbox live account or your gold has expired. You need to buy a month card or online you can use a credit card.

connect your xbox to internet. click on your account and select"join xbox live" when you register you will be started off with a free trial go to gamestore and buy an xbox live gold membership monthley card or buy a gold member ship online. once your trial runs down you will live off a silver account which doesnt let you join partys, play online with friends,etc.

You are trying to open the NAT on the router for X-box.
For this you will need to reduce the MTU settings on the router to 1365.
You will also need to trigger some ports on the router.
For this you will need to open the router set up page.
Router set up page is the page where you can change the settings of the router

Click Here to know more about router and network

Step 1 Form your Xbox 360 you need to be connected to the Internet by a straight LAN line or wirelessly. You can test you connection by going to the setting screen on your Xbox 360.

Step 2 Once connected to the Internet for your Xbox 360 go to your main account screen and find the tab that says "Join Xbox LIVE" click on that link then follow the simple instructions that the Xbox LIVE will provide. At this point you should have a name in mind for your gamer tag.

Step 3 Xbox 360 LIVE has several different options available for memberships. They are a monthly, 3-month and 12-month membership accounts. I would recommend a simple one month account if you just wanted to check out the features offered on XBOX 360 LIVE. If your an avid gamer and love to play games online with friends, the 12-month Gold membership is the way to go.

Step 4 Once you've completed the process of joining Xbox 360 LIVE, they will send you a confirmation email confirming your membership. Now you can log on to Xbox 360 LIVE and start doing this like customizing your avatar and playing online multi-player games.

The case is the way the network is setup are you connecting him via a router? Make sure your NAT is open on the router as well.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

You need to do port forwarding on your router. First, you must setup a static IP address on your XBOX. Then You must open these ports on your router setup page using Port Forwarding feature. 80 TCP and UDP, 53 TCP and UDP, 3074 TCP and UDP.

First make sure your security type on the router is WEP-Personal. You may need to get the port range for that game or manufacturer. Then enter them in to the gaming tab. This will keep ports open all the time. NAT 2 is acceptable but you want NAT 1. Some internet connections cannot get NAT1.reply if you need further assistance

This should solve your problem

For most devices that use NAT, port forwarding is not required to connect to Xbox Live. This is especially true if you use an Xbox Live certified device. Sometimes, you may have to configure port settings on a non Xbox Live certified router or gateway.

If there is a firewall device between the Xbox console and the network device, you may have to configure the firewall to enable communication on specific network ports. If the NAT status in the Network Status area of the Dashboard is "moderate" or "strict," you may have to configure port settings.

The following ports must be available for Xbox Live to operate correctly:
� UDP 88
� UDP 3074
� TCP 3074

To open the ports on your router see this handy website here,

http://www.portforward.com/english/routers/port_forwarding/routerindex.htm

which gives you a step by step guide.

Before opening the ports you must give your Xbox 360 a static IP address (manual) be sure to use an IP address that no other item on your network is using and is fairly high up in your range, for example if your router's address is 192.168.0.1 then you should use something like 192.168.10 for your Xbox 360.

You can also enable DMZ (Demilitarized Zone) on your router, which will open up all the ports to your Xbox 360, however NEVER use this on a PC's IP, see your router's manual on how to do this.

Once the correct ports are open for your Xbox 360, then your NAT should say open.

If the problem has something to do with NAT firewall in your router, then you may need to open certain application ports for your XBOX in the router. You may check this link from Microsoft http://support.microsoft.com/kb/908874 that talks about NAT firewall and XBOX live.

Hope this helps!

go into the router settings and look for uPnP and enable this it will then open the firewall for your xbox automatically