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We have this model and the filter is attached to the water line tubes on the outside of the machine. My husband layed ours ontop of the unit but it would depend on who installed it. If you can locate the outer tubes you should be able to find the filter.
The hinges at the top and bottom have screws. These may be hidden under a plastic cover which can be pried off. The water and wiring, will have disconnects at the bottom of door. Take the top ones off and lift the door up.
This is normal. The light is on only when it's time to change the filter. I guess you have already found the filter timer reset procedure in your owner's manual!
Defrost the unit for two days with the doors open...I know you're going to lose your contents. You may have ice on the coils internally. Next make sure you've cleaned the external coils under the unit. Leaving liquids open inside the unit or setting it colder than required will both cause issues like the ones you've got. Also, be sure all air vents inside the unit are unblocked and the door closes tightly all around.
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