Canon PowerShot SD100 / IXUS II Digital Camera Logo
Anonymous Posted on May 30, 2013

Powershot SD100 turns on but can't take picture or change menus

The lens extends and retracts; the display shows some icons; I see the subject on the screen but nothing happens when I depress any of the buttons.

1 Answer

CameraR

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  • Canon Master 4,738 Answers
  • Posted on May 31, 2013
CameraR
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And here's a summary of the troubleshooting steps outlined in the above video:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

5 Related Answers

t00nz

CameraR

  • 4738 Answers
  • Posted on Jan 03, 2008

SOURCE: A460 lens error, restart camera

The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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t00nz

CameraR

  • 4738 Answers
  • Posted on Apr 12, 2008

SOURCE: Canon PowerShot A75 camera

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

ginko

Ginko

  • 19396 Answers
  • Posted on Jul 05, 2009

SOURCE: Lens error, restart camera

Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Anonymous

  • 1 Answer
  • Posted on Aug 01, 2009

SOURCE: Canon Powershot has black LCD screen

Dear All,
I solved my problem for Canon Ixus 750, i gently tap 3-4 times the camera in my sofa. I think the shuter was stack! Was stupid i know but is works perfect now!

kakima

  • 102366 Answers
  • Posted on Feb 23, 2010

SOURCE: PowerShot SD630 lens stuck out, says lens error, restart camera

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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"E18" indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon.Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.


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"E18" indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon.Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.


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Hi,

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Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
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