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This model HP printer may only let you use genuine Canon/Epson printer cartridges. If you try to refill these ink cartridges it will not work because the HP cartridges have an embedded chip in the cartridge that detects the empty cartridge even though it has been refilled.
hi!!! in your case my advise to you is to open the duplexer located at the back of the printer and look if there's a stock paper or any material that can cause paper jam to your printer.
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