I followed all the fix-it steps on the HP video for paper jams. In fact, did it twice. Still, as a piece of paper goes in it immediately crumples and is grabbed, thus causing another paper jam. I'm ready to throw it out the window!
There could be a foreign object or torn piece of paper that's stuck further inside the printer mechanism path. Try using a flashlight and inspecting any access or clean out hatches. Sometimes something will be caught inside and cause the paper you feed in to crumple and create a jam. I watched a video on youtube giving different ideas on how to fix this problem. Fixing Paper Pick-Up Issues
SOURCE: error - carriage jam message
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
for more information please go to below link>>
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en
Thanks for using FixYa.
SOURCE: Paper jam on HP officejet 6500
Try This :
Connect the printer directly to the wall outlet ; not through any Power strip
Then Unplug the Power cable from the back of the printer
Keep on tapping the power cable for next 30 seconds
Plug in back the power cable;
Open the rear access door and you will get to see some rollers
Clean the rollers with a Lint free cloth Moistened with some distilled water
Try to do a copy if still it doesn works
Then Unplug the Power cable from the back of the printer
With one hand press and hold down the (#) and the (6) button and with the other hand plug in back the power cable ; it will do a Semifull reset on the printer; This will take some time ; Follow the instruction on the screen;
If still it doesn't work then you need to contact HP ;
The toll free no. for HP would be : 1-800-474-6836
They will replace the printer for you free of cost (No Charge if the printer is in warranty i.e within 1 yr of purchase)
Still you may check the link below for further issues:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&lc=en&dlc=en&cc=us&lang=en&product=3795406
Regards Soumajit
SOURCE: HP LaserJet 2430n is not grabbing the paper like it used to
You need to replace either the pickup roller or the separation pad (or, optimally, both at the same time) - both should be removable without tools, they just snap in. You can order new parts at http://partsurfer.hp.com - shouldn't be more than $20 worth of parts. You can help reduce the problem slightly by roughing up the rubber on the pickup roller and the cork on the separation pad by scuffing both with a light grade of sandpaper, just to give it some tooth. But replacing them is best, it'll fix it!
SOURCE: paper jam on a officejet 6500 wireless
Unplug the power cord and open the cover and remove all the cartridge and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.
Have a nice day and do not forget to rate please...!
SOURCE: I am looking for a fix on hp officejet 6500 E709a
To clear jam , you can perform the link below
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&cc=us&lc=en&dlc=en&product=3795314
if still you get the message, remove the cartridges from printer.
clean them with a cotton swab and distilled water and perform the steps below and once it is done, insert the cartridges when asked by the printer.
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold Plus (#) and 6 while plugging in the power cord.
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