Call pilot 100 hunt group

Try 751 as the code. You can also try unplugging the main control box at the end of the workday for 10 minutes and plug it back in. This might remove temporary programming.

NEC DT400 Phone Manual

Rhode Island Telephone https://www.ritelephone.com > uploads > 2019/07
To Program a Line key as a Programmable Function. Key: 1. Press the Speaker key. 2. Dial Service Code 751. 3. Press the Line Key to be programmed.
72 pages

I have never heard of this 'hunt group' feature before.

https://www.google.com/search?q=nec+dt400+programming+guide

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Hi Marty,
Don't worry about counting your way through. Just log into the system, and you will see Terminals and Sets. Press next until you see System Programming, then press Show. Next until you see Hunt Groups, and press show. You can pick the hunt group you're changing and delete the extension from there.

If you're not seeing what we tell you you should see, double check the model of your phone.

The ringtone for the CO or outside line buttons can be programmed by pressing program then press the
CO button twice, enter the ringtone you want by dialing 01 to 08, press enter or store then program to end. This will set the ringtone for that line assuming it is programmed to ring at that phone. Transferred calls will use the ringtone of the intercom button which can be set by the same procedure. Use the same procedure if calls ring to a Group Directory Number(GDN) on the phone. The 7600 series of digital phones have ringtone settings of 01 through 30.

Without having the programming manual on hand for this switch I have to generalize from other switches. Double check your auto forward settings within your hunt groups. It sounds like you have auto forward set wrong. If you have the voice mail set to engage on the 4th ring try changing that to engage on the 6th ring with the forward within a hunt group to forward to next available on the 3rd ring, see if that helps.

It's pretty straightforward. You pick a spare button, dial FEAT 00 press the blank button (with a light) and press FEAT 01. There are considerations that I'll reproduce here.

Do Not Disturb (F01) 8
Use this feature to be able to press a programmed button to prevent incoming calls for the
extension from ringing (lights still flash). When Do Not Disturb is on, outside callers hear ringing
while inside callers hear a busy signal. You should use Do Not Disturb only if someone answers
outside calls for your extension when you do not answer them.
Considerations 8
■ Do Not Disturb is available only on system telephones.
■ Do Not Disturb requires a button with lights. When the Do Not Disturb feature is on, the light
is also on, indicating that the telephone will not ring.
■ Use Do Not Disturb when you do not want the auto attendant or the voice messaging system
to transfer calls to you.
■ Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk, so calls to
the Hunt Group will skip your extension and ring immediately at the next available extension
in the group.
■ To avoid missing calls when Do Not Disturb is not needed, turn it off.
■ If Do Not Disturb is active at a doorphone alert extension, the person at the doorphone hears
signaling, but the alert extension is not signaled.
■ Unanswered calls that are transferred from an extension with Do Not Disturb active ring at
that extension if they transfer return.
■ Extensions with Do Not Disturb activated do not receive Caller ID information, unless the call
is answered.
■ Users with Automatic VMS Cover Assigned or with VMS Cover turned on can activate Do
Not Disturb to Send All Calls immediately to their voice mailbox.
■ Users with Call Coverage turned on can activate Do Not Disturb to Send All Calls
immediately to the covering extension.
■ You cannot use Call Screening (F25) when Do Not Disturb is turned on.

Carl

From the manual: You need to program a button with FEATURE 01.


Do Not Disturb is available only on system telephones.
¦
Do Not Disturb requires a button with lights. When the Do Not Disturb feature is on, the light
is also on, indicating that the telephone will not ring.
¦ Use Do Not Disturb when you do not want the auto attendant or the voice messaging system
to transfer calls to you.
¦ Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk, so calls to
the Hunt Group will skip your extension and ring immediately at the next available extension
in the group.
¦ To avoid missing calls when Do Not Disturb is not needed, turn it off

Carl
.

Hunt groups are set up by the service provider and not related to the phone system. In a 3 or 4 line hunt group, you're given a pilot number and 2 or 3 other lines. In some exchanges, you can dial any of the numbers and they will hunt to the rest of the numbers in the group....it's very rare. Instead, you must always dial the pilot number and each line is tested, with the first idle line being rung.

If your callers are getting a busy when the first line is busy and the other lines are idle, call the phone company and discuss your telephone plan. Tell them your lines won't hunt and they'll tell you why or fix it.

Carl

Programming is done on 7310, 7324 and 7316 type sets.Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the pool on.
Press the next key 6 times (bottom right arrow) .
The display should say System Prgrming.
Press the show key (top right arrow)
The display should say Hunt groups
Press the show key (top right arrow)
The display should say Show Group:
Enter in the group number of the member that you wish to delete.
Press the show key (top right arrow)
The display should say Member DNs:
Press the show key (top right arrow)
The display should show members for that group.
Scroll to the member you wish to delete.
Press the Remove soft key.
Press the heading key(top Left arrow) till the display says Show Group: again.
Enter in the group number you wish to to change the deleted member to
Press the show key (top right arrow)
The display should list the current members of that list
press the Add soft key.
enter in the DN of the member you wish to add
Select Appr & Ring setting for the hunt group member
Press the release key when finished

Well that is better than most people in finding the arrows...

Ok, first you need to know the extensions that you want to program to ring, and the lines, record these numbers... if you do not know the extension numbers and actual line numbers; going to each set, and doing a FEATURE * 0 and the Intercom and line buttons this will tell you the extension number and line number (this also tells you what is on every button).

Then goto your set and put in:
-> FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4

Now you will have to look at your LCD for 3 arrows
<- Heading....Enter->
<- Back .......Next->
You will not see these words in the LCD display, you just have to look for the arrows that correspond.

-> you will now see “TERMINALS&SETS” and press Enter (the top right arrow key)
-> now put in the extn that you want to change (Eg. 227).
-> you should now see the extension number “227: NAME”
-> press Enter (the top right arrow key) again
-> you will now see “LINE ACCESS”
-> press ENTER
-> you will now see “LINE ASSIGNMENT”
-> and Enter
-> now you can type in the lines that you want to ring on this extension (Eg. 025 for line 5)
-> hit CHANGE till it says "APPR&RING" (Appear and ring means that the line will have a button on the set)
-> hit NEXT to save changes
-> press FIND to look for more lines and change the appropriate lines to appear and ring
-> then the RLS button (the little orange button) to exit programming.

After this programming is done, dial Feature * 0 and look for these new lines.

Good luck.

Need to login in system and program buttons from there.