Epson RX620 All-In-One InkJet Photo Printer Logo

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Anonymous Posted on Mar 23, 2009

RX620 Printer Head 'dislodged'.

Hello. I've just bought a good quality 2nd hand RX620 which which seems to have received a knock in transit. Unfortunately the seller didn't position the print head 'locking block' before sending it...

It looks like the print head has moved during transit, and it now sitting at a slight angle, sloping slightly upwards towards the right. As I have nothing to lose, I am going to attempt a repair!

Can anyone tell me how to access the print head/cradle assembly?

Many thanks

  • 6 more comments 
  • Anonymous Mar 23, 2009

    Thanks for the reply.

    I'm afraid I don't know what you mean by the 'blue lock'.

    A problem I have is that the cradle is firmly stuck in its parking position; when I fire up the printer, it goes through its sequence of checks and you can see it trying to move the cradle - the cradle rocks (!) trying to move, and the motor can only manage a gentle 'squeeeee' sound, not the 'whirr' of a turning motor. The cradle is also sitting at a slight angle, sloping upwards towards the RH side.

    How can I release the cradle?

    Thanks.

  • Anonymous Mar 23, 2009

    Right, thanks for that reply.

    I'll give it a go! Do I take it the cradle itself isn't screwed in - just held by clips?

    Cheers.


  • Anonymous Mar 24, 2009

    Thanks to e-Guru, jacklee, top class, remoteserver and final answer for you replies. A bit tricky to follow the more involved relies without diagrams (!), so I've decided to go for a full dismantle as I can't see any other way to get access to the cradle (which is firmly stuck in its park position). I've just gone for a logical disassembly - scanner unit removed complete, followed by PCB and front panel (jeepers, I hope I get all the ribbons back in...) which allows me access to the main case. Once this is out, I should have good access to the print cradle. I'll report back if successful...

  • Anonymous Mar 25, 2009

    Thanks all. I completed the disassembly just following a logical process. Complete scanner unit off (unplugging all the cables from the PCB), front panel removed (but still electrically attached to the PCB, and PCB itself removed. Real;ly worth taking photos to show where all the cables run and are held down. Printer case then found to be held by 4 screws, and this provided access to the print cradle.

    I found that the white plastic 'pin' - which is part of the parking assembly and is located at the very end of the carriage where it should be 'struck' by the cradle as it parks - was actually lodged UNDER the cradle. This had clearly happened in transit as the seller - grrrr - hadn't fitted the orange 'transit' block which secures the cradle and prevents it from moving.

    Being lodged underneath, this white pin had lifted the cradle up enough to remove it from the slide rail. It was VERY awkward to refit - took at least an hour of attempts. I finally found I had to slacken the 2 screws found inside the cradle at the bottom which allowed a teeny bit of movement and let the cradle slip back on to it's rail.

    Haven't fully assembled it yet, but it seems to be working on start-up, with the cradle going through it's 'cleaning' process. It comes up with a 'scanner' error instead of printer error - but that's because the scanner hasn't been put back on yet - I hope! Will finish re-assembly tomorrow.

    Thanks for all the suggestions, tho in the end it just came down to 'going for it'!


  • Anonymous Mar 26, 2009

    Sorted! All up and running - although now my ink has run out...

    I'd be happy to give an overview on how to dismantle the RX620 - down to the point where the main case is removed. I didn't actually remove the print cradle as, fortunately, I didn't have to! (I also don't know how to...)

  • Anonymous Mar 28, 2009

    Thanks. Yes - I'll need to run these checks. At the moment it won't let me do a head clean as 4 of the cartridges are too low on ink!

    Ok, here goes:






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    Epson RX620 –
    dismantling.










    You will need:





    PZ1 Pozidrive screwdriver (This is the smaller one)


    A camera (really – to take photos of the cable runs)


    Paper (ditto – to
    take notes!)





    1) Remove the fascia panel by gently prising it off with
    your finger nails all the way around – it’s a push-fit.





    2) With the printer and scanner
    lids closed,
    remove the two screws – one each side – which hold down the printer lid hinges – they can be found immediately behind the hinges. Do not remove the lid yet! Unplug the
    scanner light cable which runs from the scanner lid to the main body at the back of the printer.





    2) Lift open (but
    still don’t remove
    !) the printer lid to expose the inside of the printer where the cartridges are. You
    will now be removing the large plastic cover which is under here and located
    just behind the front panel. First, fully remove the USB lead which is plugged in
    through a hole in this cover. The cover is held down by 5 screws: 2 pass
    through from the front control panel into this cover. 3 further screws are
    located on the cover itself - 2 on the LH side (the one nearest the front has a
    ‘metal’ thread; all the rest are self tapers for plastic.) Oh, and the RH screw
    is located under the orange printer cradle locking thingy - so lift that out
    first. Gently remove this large panel - it is also ‘clipped’ to the front
    control panel, but you should be able to undo this quite easily. Place this
    cover aside. The actual control panel should also now be loose, but is - and will
    remain - attached to the PCB





    Now locate where the scanner cables leave the lid near the
    LH hinge - the cables travel along the LH edge of the printer case under a
    narrow plastic cover. Undo the single screw which holds down this cover and remove it.





    3) Trace the scanner
    cables to where they connect to the PCB – you will need to remove them! Don’t worry,
    you’d have to be a complete klutz to mess up, and they do go back in ‘obvious’
    places. Take photos of the cable routing tho’, especially where the cable
    ‘filters’ and various clips are positioned.





    Gently pull the plugs from the PCB – the plastic plugs
    should come out with a gentle tug of the cables (yeah, I know you ain’t
    supposed to pull on the actual cable, but it’s easier! Use a small screwdriver
    or tweezers if you prefer). The ribbons are treated similarly – you could slip
    a round screwdriver shaft horizontally under the ribbon near the connector, clamp your thumb
    over the ribbon and use this to pull it off in a straight upwards move, or you can just
    grab the ribbon at each side between forefingers and thumbs and gently pull up
    with an even, gentle and very slight rocking motion if necessary. It should pull out quite
    easily, but CONTROL your movement so’s you don’t swing up madly and rip the
    whole cable out (as if you would…).





    Now gently pull out these cables from their locations back to the scanner hinge - they might
    be stuck down at corners with double-sided tape but this will prise off. Also pull
    off the single black spade connector which you’ll find right at the hinge itself.





    4) Once all the cables are loose back to the hinge, you can lift off the scanner lid right off complete with cables
    – but make sure you haven’t left any wires still attached between it and the main printer! Put it somewhere safe...





    5) In a similar way, you then need to remove from the PCB the ribbon and plugs coming from the print cradle. It's worth taking photos or notes as all these cables have slightly strange 'twists and turns' and are clipped in various weird places.





    6) Now remove the screws which hold down the PCB - I can’t
    remember how many there are, but it’s around 4-5, and have a mix of metal ‘machine’
    threads and self-tapers - make a note of which goes where (tho’, again, it’s
    pretty obvious…)





    Gently remove the PCB along with the control panel to which it is attached. You will need
    to watch out for the 'switch' which detects whether the front paper lid is up - it’s
    the black lever you’ll see at the very front LH - make sure you disengage it
    carefully as you lift off. Place the PCB and front panel carefully aside, tho’ it is fairly robust...





    7) Look down inside the case - there are four screws on the
    bottom, one pretty much in each corner. Remove them, and the printer case will now
    lift of.

    Ta-da!!





    That’s as far as I got – I didn’t have to (and therefore
    don’t know how to…) remove anything else. It strikes me as though it should also
    be possible to clean out the ink reservoir pads using blotting paper or similar - the items which cause
    so many problems with “components reached end of life…” messages.





    8) Reassembly, as they say, is a reversal…





    Ok, refitting the ribbon cables is surprisingly easy: grab
    the cables near their ends at each side using thumbs and forefingers as before
    (but try not to touch the electrical contacts at the very ends). Locate them accurately over the socket and press straight down gently – use a very slight rocking motion if it helps.
    They slip in around 5mm-ish with a nice smooth resistance, and will 'stop' very obviously when fully in. They will go back in nicely!
    Obviously, fit all the cables in order from the back to the front or else you’ll cover
    the sockets of the ones yet to be fitted!!





    Enjoy!




  • Anonymous Mar 28, 2009

    Hi. I've posted my dismantling instructions as requested.

  • Anonymous Mar 29, 2009

    Hi.

    Yes, it seems to be fixed. However, it was a task I took on purely by myself as none of the replies - helpful tho' they tried to be - didn't actually assist me. Hopefully my own overview of the disassembly will help others.

    How do I post a 'rating'? I don't have any intention of 'accepting' any of the solutions since they didn't actually help me in this case. So, to 'accept' one would cost me $9+ for no reason? (Yeah, I know it's cheap - but it's a service I didn't get!)




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  • Master 837 Answers
  • Posted on Mar 29, 2009
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Apparently you have solved this problem .. but you want to rate/close out .. do it after reading this

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  • Master 10,515 Answers
  • Posted on Mar 29, 2009
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Hi,
  SO it seems that your issue has been resolved. So, you can rate the solution as Fixya and close the thread.

Thanks for using Fixya.

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  • Master 916 Answers
  • Posted on Mar 26, 2009
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If you could tell us how you ended up doing it that would be great. As for your ink it would probably be best to run a few nozzle checks and a head cleaning/alignment. That way you know there are no clogs or any such things.

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  • Master 3,917 Answers
  • Posted on Mar 24, 2009
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  • Expert 277 Answers
  • Posted on Mar 23, 2009
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You will need to open the printer by removing the screws on its basck and the side areas.in the side there are plastic clips holding its sides ionternally that has to realesd with thin knife take care do it slowly.then remove the upper body slowly as the clips gets loose.then the head assembly will be easily visible and easily movable.do not apply force to any part.give it a try . hope this helps.

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  • Master 412 Answers
  • Posted on Mar 23, 2009
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Hi,
In which the housing has a base and sidewalls, the chassis being moveable in a sliding manner relative to the housing and biased towards the first position with a pair of springs.

  • Anonymous Mar 23, 2009

    A movable chassis is arranged in the housing. A belt is mounted on the chassis with a contact surface for sealing engagement with a printhead of the printer. The chassis and thus the belt are reciprocally movable between a first position in which the contact surface is engaged with the printhead and a second position in which the printhead is disengaged from the printhead. A pair of spools are mounted on the chassis. The belt is mounted about the spools, with one of the spools being a toothed drive spool and the other being an idler spool. A drive motor is mounted on the chassis. A drive gear driven by the motor is engaged with the drive spool so that the motor can drive the belt. The drive spool, drive gear and drive motor form part of a conveyor mechanism for conveying the belt in a direction substantially parallel with a longitudinal axis of the printhead.


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  • Posted on Mar 25, 2009
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Its very much necessary to do the dissassembling and assembling properly.for that you will require diagrams and schematics pictures in detail.
u can get diagrammatical schematics of epson rx620 from link below with step by step guide to acess and reassemble all the parts:
http://www.2manuals.com/product_info.php?products_id=699
this will help.

thanks for using fixya
rate the solution as fixya accordingly.

  • Anonymous Mar 25, 2009

    keep updated.thank you for replying and rating the solution.

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  • Epson Master 541 Answers
  • Posted on Mar 24, 2009
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If you go to the epson website you can chat to epson live and your printer maystill be in date of a free repair

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  • Posted on Mar 23, 2009
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You will need to lift the blue lock up and the cradle will come out slowly.

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