Toshiba TECRA A6-EZ6312 (PTA60U05T00F) PC Notebook Logo
Posted on Mar 20, 2009
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How to remove BIOS memory cache

I was tring to add the laptop to a network domain. During the process, power failure occured ( due to battery removed by mistakely). When I tried to restart the machine, the machine always goes to restart mode after displaying a blue screen. I tried to restart in safe mode, last known good mode etc. But i get the following message

Check to be sure you have adequated disk space. If a drive is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory option such as caching or shadowing. If you need to use safe mode to remove or disable components, restart you computer, open F8 to select advance start-up options, and then select safe mode.

Stop ... Eror code.....

Please let me know how to fix this. I beleive BIOS memory need to be reset. But not getting option to do so, even in F2 mode.

  • 1 more comment 
  • pramod_samal Mar 20, 2009

    I dont want to lose my data as well as I dont have restore partition on the laptop.



    Is there any other solution to this problem ?

  • Anonymous Mar 26, 2014

    I tried to reset my Windows 8 machine and i got the following message There was a problem resetting your PC check for solutions after selecting the check for solutions option it takes me back to the start page

  • Tyranny Rains
    Tyranny Rains Jan 11, 2015

    I'm having the same problem with the blue screen and told to disable BIOS yada yada nor have I a restore point but I've ended up re-installing windows so would have thought my PC would be clean, and why don't any of the pointless over priced programs I've paid for help with any of this?

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1 Answer

Dusty Colvard

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  • Expert 65 Answers
  • Posted on Mar 20, 2009
Dusty Colvard
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Since it is a Toshiba Tecra if you are not worried about losing data on the laptop you can try turning on the laptop and start pressing the zero key. It should give you the option to restore your laptop if you haven't deleted the restore partition on the laptop.

  • Dusty Colvard
    Dusty Colvard Mar 20, 2009

    Can you post the stop error for this? You need to press F8 like you are going into safe mode, but select the option to disable automatic reboot on error.

  • Dusty Colvard
    Dusty Colvard Mar 20, 2009

    Can you post the stop error for this? You need to press F8 like you are going into safe mode, but select the option to disable automatic reboot on error.

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Related Questions:

0helpful
1answer

Why does my pc beeps 4 times and will not boot up?

Sounds like you mother board is the problem.
Did you drop it, add memory.......
1 short DRAM refresh failure CH000996
2 short Parity circuit failure CH000607
3 short Base 64K RAM failure CH000996
4 short System timer failure CH000607
5 short Process failure CH000607
6 short Keyboard controller Gate A20 error CH000383
7 short Virtual mode exception error CH000607
8 short Display memory Read/Write test failure CH000607
9 short ROM BIOS checksum failure CH000607
10 short CMOS shutdown Read/Write error CH000239
11 short Cache Memory error CH000607
1 long, 3 short Conventional/Extended memory failure CH000996
1 long, 8 short Display/Retrace test failed CH000607
0helpful
1answer

What is 3-3-2 beep tone meaning

System doeIf there is one DIMM in the system the memory row/bank may be disabled when there is a memory failure. The system will not boot because it has no memory to use. If the DIMM is replaced with one of the exact same type and size, then the system will continue not to boot. BIOS cannot tell when a DIMM has been replaced with one of the exact type and size, therefore BIOS believes it is still the bad DIMM and will not use it.

Here are two possible workarounds:

1. After replacing the defective DIMM, continue to reboot the system until you hear the "no memory" post beep sequence (3-3-3) during POST (no video display). After three (3) incomplete boots, a "062 three consecutive boot failure. Using default CMOS configuration caches are off" error will occur. At this point BIOS will go back to the default settings and begin to use the new DIMM. However, if you have disabled the 3 boot fail count (this setting may not be available in all servers) in Setup, then BIOS will not turn the DIMM row/bank back on.
-=OR=

2. Remove the DIMM. Power on the system until the "no memory" post beep sequence (3-3-3) is heard. The memory row/bank will now be marked as being empty. Power off the system and put a good DIMM back into the system. The memory DIMM row/bank is re-enabled and the system boots normally.

NOTE: If more than one DIMM (or more than one DIMM set) is installed in the server and one memory (or one memory set) row/bank is disabled due to a memory failure then, the user must go into setup and re-enable the row/bank after replacing the bad DIMM.
Additional information
s not boot after replacing memory DIMM Servers
0helpful
1answer

1 long beep 2 short beeps

Hello Hardyjosef,
Below is the beep code chart for the mini 10 systems.
No POST
If the system does not perform a Power-On Self-Test, there are various things to look for:
1.Check that the system has a power light.
2.If the system has no power light, ensure it is plugged into AC power. Remove the battery.
3.If the system has power but is not performing a POST, Check for one of the following Beep code errors.
Beep Code Description Failure Coverage
1 BIOS ROM checksum in progress or failure. BIOS Chip Motherboard Failure or ROM Error
2 No RAM Detected No Memory Detected
3 Chipset Error (North and South Bridge Chipset, DMA/IMR/Timer Error for Intel platform); Chipset Error Motherboard Failure
Time-Of-Day Clock test failure.
Gate A20 Failure
Super I/O Chip Failure
Keyboard Controller Test Failure
4 RAM Read/Write Failure Memory Failure
5 RTC Power Fail. COMS Battery Failure
6 Video BIOS Test Failure Video Card Failure
7 CPU Cache test failure CPU Failure
8 LCD LCD Failure
4.With the power off and the system unplugged, remove all CRUs from the system and reconnect the AC adapter to the system and try again.
Try reseatting the memory to see if that will resolve the issue. If not, the motherboard may be bad and will need to be replaced. If you need another motherboard you can call the Dell Spare Parts Department at 1-877-717-3355 to purchase one.
Thank You,
Dell-Jesse L
Dell Social Media and Communities
0helpful
1answer

Startup 6 beeps

Probable Causes
Error
Beep Codes
Defective system board.
Memory refresh failure.
1
Faulty DIMM or defective system board.
Error occurred in first 64 KB of main memory.
2
Faulty DIMM.
Read or write error occurred in first 64 KB of main memory.
3
Defective system board.
Timer on system board malfunctioned.
4
Defective microprocesor.
Microprocessor error.
5
Defective system board.
Gate A20 failure.
6
Defective microprocessor.
Microprocessor-execption interrupt error.
7
Missing or faulty video adapter.
Video memory read/write error.
8
Corrupted system BIOS program or defective system BIOS chip.
ROM checksum value does not match value encoded in system BIOS.
9
Defective system board.
NVRAM shutdown register read/write error.
10
Defective microprocessor or cache card.
Cache memory error.
11
Faulty video adapter.
Video adapter failure.
12
Loose video cable connection or defective video cable.Faulty video adapter.
No monitor connected.
13
0helpful
1answer

Long beep at startup

Probable Causes
Error
Beep Codes
Defective system board.
Memory refresh failure.
1
Faulty DIMM or defective system board.
Error occurred in first 64 KB of main memory.
2
Faulty DIMM.
Read or write error occurred in first 64 KB of main memory.
3
Defective system board.
Timer on system board malfunctioned.
4
Defective microprocesor.
Microprocessor error.
5
Defective system board.
Gate A20 failure.
6
Defective microprocessor.
Microprocessor-execption interrupt error.
7
Missing or faulty video adapter.
Video memory read/write error.
8
Corrupted system BIOS program or defective system BIOS chip.
ROM checksum value does not match value encoded in system BIOS.
9
Defective system board.
NVRAM shutdown register read/write error.
10
Defective microprocessor or cache card.
Cache memory error.
11
Faulty video adapter.
Video adapter failure.
12
Loose video cable connection or defective video cable.Faulty video adapter.
No monitor connected.
13
14
0helpful
1answer

Dell 4 beeps

POST Beep Codes

How to fix Dell BIOS 8 beep error.


Probable Causes
Error
Beep Codes
Defective system board.
Memory refresh failure.
1
Faulty DIMM or defective system board.
Error occurred in first 64 KB of main memory.
2
Faulty DIMM.
Read or write error occurred in first 64 KB of main memory.
3
Defective system board.
Timer on system board malfunctioned.
4
Defective microprocesor.
Microprocessor error.
5
Defective system board.
Gate A20 failure.
6
Defective microprocessor.
Microprocessor-execption interrupt error.
7
Missing or faulty video adapter.
Video memory read/write error.
8
Corrupted system BIOS program or defective system BIOS chip.
ROM checksum value does not match value encoded in system BIOS.
9
Defective system board.
NVRAM shutdown register read/write error.
10
Defective microprocessor or cache card.
Cache memory error.
11
Faulty video adapter.
Video adapter failure.
12
Loose video cable connection or defective video cable.Faulty video adapter.
No monitor connected.
13
14
0helpful
1answer

Will not power up

DELL BEEP CODES
Beep Codes Beep Code Description Failure Coverage 1 System Board: BIOS ROM failure System Board, covers BIOS corruption or ROM error 2 Memory No Memory / RAM detected 3 Chipset Error (North and South Bridge Chipset DMA/IMR/ Timer Error for Intel platform); Chipset Error System Board Chipset Failure Time-Of-Day Clock test failure. Gate A20 failure Super I/O chip failure Keyboard controller test failure. 4 RAM Read/Write failure Memory failure 5 RTC Power Fail. CMOS battery failure 6 Video BIOS Test Failure Video card / chip failure 7 CPU Cache Test Failure CPU failure 8 LCD LCD failure
0helpful
1answer

7 beeps will not come on

DELL BEEP CODES
Beep Codes Beep Code Description Failure Coverage 1 System Board: BIOS ROM failure System Board, covers BIOS corruption or ROM error 2 Memory No Memory / RAM detected 3 Chipset Error (North and South Bridge Chipset DMA/IMR/ Timer Error for Intel platform); Chipset Error System Board Chipset Failure Time-Of-Day Clock test failure. Gate A20 failure Super I/O chip failure Keyboard controller test failure. 4 RAM Read/Write failure Memory failure 5 RTC Power Fail. CMOS battery failure 6 Video BIOS Test Failure Video card / chip failure 7 CPU Cache Test Failure CPU failure 8 LCD LCD failure
1helpful
1answer

My dell optiplex gx620 does not start and it shows no. 3 and 4 lights illuminated on its front . what could be the problem.?

One of your memory chips is bad.

Maybe your memory is bad or the memory slot is bad.

Remove the Power Cord, Open the Case and remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

Diagnostic Lights caution.gif CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the POST portion of system boot completes successfully, all four lights display solid green. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may help identify where in the process the computer halted.
note.gif NOTE: The orientation of the diagnostic lights may vary depending on the system type. The diagnostic lights can appear either vertical or horizontal.

Light Pattern

Problem Description

Suggested Resolution

tools011.jpg
The computer is in a normal "off" condition, or a possible pre-BIOS failure has occurred.
The diagnostic lights are not lit after the computer successfully boots to the operating system.
Plug the computer into a working electrical outlet and press the power button.

tools013.jpg
A possible BIOS failure has occurred; the computer is in the recovery mode.
Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.

tools012.jpg
A possible processor failure has occurred.
Reinstall the processor and restart the computer.

tools014.jpg
Memory modules are detected, but a memory failure has occurred.

  • If you have one memory module installed, reinstall it and restart the computer. (see "Memory" for instructions on how to remove and install memory modules.)
  • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
  • If available, install properly working memory of the same type into your computer.
  • If the problem persists, contact Dell.

tools015.jpg
A possible graphics card failure has occurred.
  • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer.
  • If the problem still exists, install a graphics card that you know works and restart the computer.
  • If the problem persists or the computer has integrated graphics, contact Dell.

tools016.jpg
A possible floppy or hard drive failure has occurred.
Reseat all power and data cables and restart the computer.

tools018.jpg
A possible USB failure has occurred.
Reinstall all USB devices, check cable connections, and then restart the computer.

tools019.jpg
No memory modules are detected.
  • If you have one memory module installed, reinstall it and restart the computer. (see "Memory" for instructions on how to remove and install memory modules.)
  • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
  • If available, install properly working memory of the same type into your computer.
  • If the problem persists, contact Dell.

tools020.jpg
Memory modules are detected, but a memory configuration or compatibility error exists.

tools021.jpg
An other failure has occurred.
This pattern also displays during System Setup and may not indicate a problem.
  • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive.
  • Check the computer message that appears on your monitor screen.
  • If the problem persists, contact Dell.

tools022.jpg
After POST is complete, all four diagnostic lights turn green briefly before turning off to indicate normal operating condition.
None.
1helpful
3answers

When i turn on my hp the screen stays blank and there is no pic screen seems dead the lock a button is also flashing is this normal

hi,

nope this is not normal. I have a article included below from hp. read this and you will understand the problem and also some ways on how to fix it. The blinking lights is a code on where the system fail or what component that fails.

Hope this helps you.
Don't forget to rate me OK!
Thanks for using Fixya!

regards,
John

HP Black screen error codes

Support details

This document pertains to HP Notebook PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008.
On startup, you may see a blank screen. If the diagnostic utilities detect a specific problem with hardware components, the fan turns on, but the screen remains blank. To help identify the cause of the problem, various LED lights on the keyboard blink a series of codes.
The diagnostic utilities use the LEDs near the Num Lock or Caps Lock keys to blink a series of error codes. At the end of the series the blinking stops. The pattern of blinks will occur any time you attempt to start the computer until the error is resolved.

Battery power LED blinks

The Battery power LED indicates the condition of the power supply. When starting the computer, or when the computer is in operation, use the chart to identify the power condition.

Battery low charge or failure
Battery power LED blinking Battery Insufficient charge on the battery

LEDs near Caps Lock and Number Lock keys blink when starting notebook
The LED lights near the Caps Lock and Num Lock keys will blink if an error is detected during the start up process. The LEDs will blink a number of times in a sequence and then stop. The number of blinks in the sequence indicates what component caused an error when it was being tested during start up.

If the LEDs stop blinking and the computer does not start, you can press the power button again to repeat the tests. Count the number of blinks, and use the chart to identify the error condition.
Knowing the number of blinks is helpful when you contact an HP support agent for technical help.
Caps Lock/Num Lock LED Component Tested Error Condition

LEDs blink 1 time CPU CPU not functional
LEDs blink 2 times BIOS BIOS corruption failure
LEDs blink 3 times Memory Module error not functional
LEDs blink 4 times Graphics Graphics controller not functional
LEDs blink 5 times System board General system board failure
LEDs blink 6 times BIOS BIOS authentication failure

Error code explanations
The sections below provide some common explanations for each error code listed in the table above.

AC Adapter not connected or battery low charge
When the computer is on battery power only and the AC adapter is disconnected, if the Battery Power and Caps Lock / Number Lock LEDs do not glow, there is either a very low change or no charge in the battery. Connect the AC power adapter, verify that the battery power LED glows, allow the battery to charge for 15 - 30 minutes and then attempt to start the computer. If it starts, run the battery test and calibrate the battery. If it does not start, if possible, connect a replacement battery to verify that the battery is the problem.

If the computer does not start after charging the battery, remove the battery and connect the AC power supply. Verify that the battery power LED glows, and then attempt to start the computer. If the LED still does not glow, either the AC adapter has failed, or there is a bad connection between the adapter and the system board. If possible, connect a different AC power adapter to verify that the adapter is the problem, or contact HP for support which may require a service event.
showhide
Insufficient charge on the battery
If the battery light LED (which looks like a lightning bolt ) flashes, the battery has insufficient charge to start the computer. To resolve this error, try the following solutions.

*
Connect the notebook PC to AC power and attempt to start the computer again.
o
Check the AC adapter to confirm that all of the plugs are securely seated.
o
Determine if the power LED on the AC adapter is lit (if available) to verify that the computer is receiving AC power from the wall outlet.
*
If the computer operates on AC power correctly, charge the battery for thirty minutes to one hour and then restart the computer.
NOTE: Charging the battery for this length of time is called "trickle charging". Trickle charging is a continuous constant-current charge at a low rate, which recharges the battery slowly when it is in a deep discharge state. Deep discharge occurs when a battery is left unused for extended periods of time.

The computer processor (Blink code 1) has stopped functioning properly. Contact HP for assistance.

BIOS corruption failure
If a BIOS corruption error occurs (Blink code 2), you may not even notice the blink codes, because as soon as the computer recognizes the error, it restarts, attempts to recover the BIOS, and then restarts again. You may notice an extra-long startup process as a result, and a message indicating that the BIOS has been recovered may display on startup. If this occurs, update the BIOS on the computer. For more information, refer to the HP Notebook PCs - Locate and Install Updated BIOS, Drivers, and Software .

Module error not functional
If you experience a memory failure (Blink code 3), follow the guide in the table below.
If Using Original Memory If New Memory Is Added
Reseat the memory.

If reseating the memory does not resolve the problem, try replacing the memory with new memory. Reseat the memory.

If you continue to experience this error code after reseating the memory, the problem may be with the memory itself. Take the new memory out of the computer, put the original memory back into the computer, and then retest it.

If you do not feel comfortable reseating the memory yourself, take the computer to a computer retailer and ask them to reseat it for you.
NOTE: Some memory module errors may allow the computer to start but will then cause the computer to restart and display a blinking error code.

Graphics controller not functional
If you experience a graphics controller failure (Blink code 4), contact HP for assistance.

General system board failure
A general system board failure (Blink code 5) is the failure of a component not covered by the other LED error codes. Contact HP for assistance.

BIOS authentication failure
The BIOS authentication error (Blink code 6) is extremely rare. It is the result of a discrepancy between the BIOS and the hardware that is installed on the computer. This error occurs when the BIOS cannot authenticate signatures from the hardware on the system. The purpose of the BIOS authentication is to be sure that no one has tampered with the BIOS on the computer.
If a BIOS authentication failure occurs, the computer automatically performs a BIOS recovery. If the computer does not automatically recover the BIOS, manually perform a BIOS recovery. To manually perform a BIOS recovery, press all four arrow keys at the same time to cause the BIOS to go to the EFI partition to find and recover the current BIOS.
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