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Look at link above, you could buy the original remote from e-bay for $25 plus get another vcr. Only two days left so act fast. Universal remotes - try a different one, other than that its going to be difficult. You could also buy another vcr that has its own remote from a thrift shop or craigslist.
The problem is in the idler assembly that runs the tape and reels it in on eject, the drive belt will probably need replacing that is attached to the assembly.
More likley it's not the little white thingy but the belt that drives it. Take the bottom off and get that broken belt out and runn down to the VCR / Tv repair shop and see if they have a new belt
When a tape won't eject, the problem can be caused by several things.
The most common problem is that the belt that operates the eject mechanism is slipping and not allowing it to eject the tape. This can be fixed by either using a re-grip solution on the belt or have the belt replaced.
Belts are inexpensive but sometimes difficult to get to. Most of the repair expense will be in the labor.
Unplug the unit and take the cover off. Hopefully there will be enough clearance so you can get to the tape. Try to find the motor and belt that is responsible for operating the eject mechanism. The motor will look like a shiny cylinder, about the diameter of a quarter and will have a plastic pulley attched to the shaft.
You can rotate the pulley and belt with your fingers and manually eject the tape. If the tape is around the spindles and video head, you will need to manually move the mechansim that retracts the spindles and returns the tape to the cartridge.
While you may be successful in getting the tape out, you need to find out what caused the problem in the first place. Putting in another tape will most like become stuck again unless the problem is identified and resolved.
Also look for a broken spring or cracked gear (missing teeth) in the eject mechanism.
Please let me know if I can be of further assistance
Good luck!
- Jim
Just had the same E2 come up on my HSU-445. The only thing we could figure out was to try a different tape than the one that was in there when the error came up. That seemed to do the trick. Not sure how long that will work. Good luck.
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