Brand new printer with brand new ink. Keeps saying wrong cartridges and load introductory ones. I don't have any!!
Per HP:
Hold “print photos” button and “red-eye removal” buttons together, release
ø Then press the “red-eye removal” button, release
ø Then press the “print photos” button, release
ø Then press “red-eye removal, release
ø Scroll to “resets menu”, click ok to select
ø Scroll to “Options” semi-full reset, ok
The printer then powers off and wait a couple of minutes. I believe the printer turns back on (or maybe the user needs to power back on after a few minutes). The refills then work.
No other way to do it. Had to call HP and get the introductory cartridges.
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I've just received this brand new C7250 but it had everything except its "Introductory" set of 6 inks. I put in a regular set, but get the message to use "introductory" set for initialization. Many thanks
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