Question about HTC Touch Pro Smartphone

17 Answers

HTC touch pro... touch screen has stopped working

Posted by on

  • 11 more comments 
  • Anonymous Apr 05, 2009

    proper pissing me off

  • Anonymous Apr 21, 2009

    mine stopped working too, everything else is functional but the stupid touch screen

  • Anonymous Apr 28, 2009

    Yep.. same thing..

  • Anonymous Apr 29, 2009

    Stupid HTC toucpro phone... the touch screen stops working in the middle. I have the phone for only one month.

  • Anonymous Apr 30, 2009

    this is crazy.... mine stop working too...only had the phone for a month

  • Anonymous May 01, 2009

    me too, wtf?

  • kcallis May 09, 2009

    I have the same issue... I am wondering if anyone had contacted HTC, and if so, what was their response?

  • bdog_2 May 09, 2009

    touchscreen gradually started to lose sensitivity and now does not work at all.

  • phoenixheart May 11, 2009

    my phone touch screen stops working if i leave it alone for more then twenty minutes, i just bought this phone literally a month and a half ago and this just started a day ago.

  • Anonymous May 15, 2009

    Worked fine this morning then when I woke up the touch screen does not work at ALL! The phone works using the keyboard slide out everything is fine but now nothing! Any solutions??



  • jlkjljlkj May 24, 2009

    same **** happened ta me 2

  • eduardo garcia Aug 18, 2013

    i need help my screen is not responding... everything else is working except the screen..

  • deven
    deven Sep 06, 2014

    My HTC sensation XL with beats audio , keep on tapping its self on center part of display, please help me to fix this problem

×

Ad

17 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 1 Answer

I had this same problem and I was able to fix it myself for free. This problem seems to be common for people who carry their phone in their pocket instead of the holster. What happens is debris gets stuck around the edges of the screen and then the screen stops responding to the touch. All I had to do is slide my fingernail along the edges of the screen (almost like you are going to peel the screen off) to get the debris out from under the edges of the screen. It also works to use compressed air to blow out the debris.

Posted on Jan 05, 2010

  • 36 more comments 
  • faithworx Sep 16, 2010

    OMG! It worked!!! Too bad I had already done the factory reset! (I didn't lose much though)

  • tiggerilla Oct 01, 2010

    Ditto! Lol it worked, though, thank goodness! Thank you thank you thank you!! I love the internet! <3

  • omowalem Jan 03, 2011

    THIS IS THE BEST RESPONSE EVER!!!! I was skeptical while reading this (i have been struggling with this problem for almost 3months!) the screen would stop working, i would relalign and then it would work again until 2 weeks ago when the screen stopped responding completely- yes the key board works BUT there's no way to hit send after typing a text!!)...so all my new year texts/sms went unreplied- i went to the HTC site- which by the way is utterly unhelpful- and then i just googled htc touch pro screen not responding and i saw this. i tried it and at first nothing happened- then i removed the plastic screen protector i had on and literally dug my non-existent fingernails (just like he said as if i wanted to peel the screen off)- AND IT WORKED!!!. God BLESS you Nic2010 for taking out time to post this, you dont know how many people are wishing you well right now. Thank you, thank you, thank you!

  • NWA417 Jan 11, 2011

    You sir are a genius

  • packersfan4 Jan 13, 2011

    Worked like a charm! I didn't think it would work either, but I dug my fingernails around the edge of the screen like i was trying to peel it off, and after a few tries it worked like a charm. Screen went from not working at all, to as good as new. Thanks for your help!

  • llcoolrj3 Jan 26, 2011

    Wow! Incredible! I dug my nail around it to no avail. I ended up using an x-acto knife to dig it out (no more warrenty/insurance, etc..) and it started to work! I had to get pretty aggressive, but hopefully that will last another 10 months until my next upgrade. thank you!

  • grandpadog Jan 26, 2011

    This worked for me today!!! I was about ready to buy another phone too. Thanks again for this solution!!!

  • omar_farooq7 Jan 27, 2011

    HURRAY!
    WE HAVE A GENIUS HERE and HE IS THE Nic2010. THanks a lot
    Omar Farooq

  • charris1794 Jan 29, 2011

    This works great - so great in my case that I would have to unstick the plastic every time I needed to use the touch screen. Worked every time.

    The problem is over time the plastic was becoming unglued from the screen. I ended up just taking it off and realized it was conductive - is there any way to operate touch screen without the plastic cover?

  • stefbmore1 Jan 30, 2011

    Thank you soooooo much for this tip! It saved me at least $150. I saw the spot where my screen looked different. After I took the needle and lifted up the screen carefully, it was back to normal. Thank you again so much!

  • BigWheel93 Jan 30, 2011

    Yesssss! You do not realize how much we rely on our cellphones until they don't work. I had the same problem. I followed Nic2010's suggestion. I was surprised to find a piece of lent or some type of foreign object was under my screen. I removed it and my phone was fine. I could send a text message. It was great!!!

  • eddieisli785 Feb 05, 2011

    Nic2010
    U R great..it helped me too
    happy 2011

  • Jerrybud2 Feb 11, 2011

    Wow! Thanks so much! I love this phone but this would be the 3rd one replaced in a single year. Verizon and HTC are apparently unaware of the problem Thanks again!

  • Ahmad Nagib Feb 13, 2011

    It's working :-) thanks a lot

  • glwired Feb 15, 2011

    Mine did this yesterday and I tried your tip after searching online for solutions! Great tip!!! It works and it saverd me from replacing my phone!

  • spadman Feb 24, 2011

    Thank you very much .. It's really a great suggestion from you side .. it worked like charm

  • spadman Feb 24, 2011

    Thank you very much .. It worked like a charm

  • llpaz Mar 15, 2011

    This worked Great!! I had already ordered a new phone but was panicked that I couldn't get any of my data out of this phone. Also had an alarm set and coudn't get it to stop going off since couldn't dismiss it. Once I peeled the screen off and lightly cleaned the sensors, the phone responded to touch and I could clear the alarms and will be able to get my contacts easily! Thank you for such wonderful advice!!

  • llpaz Mar 15, 2011

    This worked great and allowed for me to stop the alarms I had set and were going off to be cleared! I really appreciate the great information!!

  • monicadst Apr 06, 2011

    OMG!!!! If I knew where you lived I would come and KISS YOU!!!! IT WORKED!!!!!! THANK YOU THANK YOU THANK YOU!!!!!!

  • reb28brown Apr 11, 2011

    Cool beans!! Thanks dude!

  • tiagobf Apr 22, 2011

    Wow, i read it and didn,t believe. thought maybe this was for simple cases - obviously not what i had with mine. IT WORKED - TOOK ME ABOUT 15 SECONDS. thanks a lot - i had my htc pro 2 loaded with really important stuff - not syncronized!!!

  • wildfire04j
    wildfire04j May 20, 2011

    I tried this, and it totally ruined my touch sensitivity completely! Not only that, my screen tape is loosened on the sides and can come off now!

  • shavanah May 27, 2011

    This totally worked! My husband, who is a whiz with gadgets, told me good luck, you finally broke it. But after reading this solution, I tried it and the screen is working! Can't wait to tell my husband that he's not so much of a whiz...

  • babygirl0184 Jun 29, 2011

    OMG The lifting of the screen tottally worked ! I used a toothpick but its working again !! Thanks !! Ive been without it forver and just today i found this !

  • ken_ladd Jul 19, 2011

    this totally worked we tried hard reset and many other variations!!!!!!! youre BRILLIANT!!!!!!!

  • ken_ladd Jul 19, 2011

    it totally worked!!!!!! weve tried many different hard reset variatiouns and nothing was breaking the screen loose!!!!!!!! youre BRILLIANT!!!!!!!!!!!

  • PWC665 Aug 20, 2011

    OMG, thank you so much, I woulda never guessed this in a million years, Sprint tech support wanted me to do a hard boot to fix it but I said FORGET THAT ****, I would of lost all my stuff and this is my work phone so needless to say you're a life saver at this point since I'm on my next flight out on business and didn't know what to do!
    Thanks again !

  • fixme19 Sep 22, 2011

    OMG!! Thank you so much!!

  • Ben Edgren Nov 23, 2011

    A year later and this just saved my phone. Didn't have the oily spot issue but my phone was left outside in below freezing temps for 2 nights in row. Screen wouldn't respond to anything until I tried this trick, now works just fine. Thanks Nic2010 !!!

  • thepinkphoen
    thepinkphoen Jan 03, 2012

    worked in less than a minute...thanks a lot Nic2010 ur a lifesaver!!!

  • isaiah_everi
    isaiah_everi May 14, 2012

    Worked, though now I feel the screen is a bit looser now than it was before.

  • ozone1015
    ozone1015 May 21, 2012

    OMFG!!! I just tried this with a phone I'm giving my sister. It worked on a 3 year old phone that has't been used in more than a year!

  • ozone1015
    ozone1015 May 21, 2012

    OMFG!!! This just worked on an old TP2 I'm giving to my sister. A 3 year old phone that hasn't been used in more than a year!

  • mutelosupi
    mutelosupi Jun 11, 2012

    thnks alot guys my screen is working after doing wht u said,u saved me alot of cash

  • greatbrit Dec 03, 2012

    add me to the OMFG! list. I was sure that was the end of my phone, it happened right after going through an airport xray. Ran my fingernail around the edge, without messing with the screen protector, and phone back in business.. TYVM nic2010 for posting your solution.

  • DCAries13 Apr 29, 2013

    I went all day having to use the keyboard of my TP2 than I tried a toothpick traced the egdes of the screen and keys nothing than I used some air used for keyboards and retraced the edges again with the tooth pick and behold it worked. I can use the touch screen again Thanks All

  • eduardo garcia Aug 18, 2013

    i when to a airport and i think its the same as greatbrit .. my screen wasn't working and i think its the xray scan that damage it.. i am trying all of what you guys are saying but i don't get any respone.. some help me!!! i took off the platic protector and its not working...help some plz

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 8 Answers

<<The following post applies to the HTC Touch Pro 2 mainly, but as they are similar and googling also gets here and the solution provided helped me as well, I'm going to post it here.>>


Thing is, what mostly happens is that an area becomes stuck, i.e. permanently pressed. That is why no other (additional) presses are recognised an the touch screen appears nonresponsive. Reasons for this can be deformations of the whole screen cover caused by temperature or small point-like deformations, as caused by impact on sharp things. (Mine was caused by impact (flat on the ground, indoors), but there was a small piece of dirt underneath the screen protector....!)

So the needle trick pushes the screen cover up an "unsticks" this area. Depending on what's wrong with your particular screen, you need to lift either the whole (often slightly oil-as-wasser-ly discoloured in this case) or the single spot (as in my case).

To make a long story short, this "defect" is neither caused by dirt nor solved by removing it. Thus, I really recommend a long, thin but blunt needle (so as to neither scratch the display - be careful, it's just below! - nor the screen cover from the underside)
Also, notice that the screen cover is glued. So don't slide the needle along the underside, but pin in regular distances (it might come off otherwise).
I'd even say (no guarantee, of course) that it is worth doing even if you are still in warranty, as I doubt, somebody will look if the glue was pierced - or that you even can detect such in the first place. It will likely save you money for shipping and time without your phone (provided they do not blame you for it and let you pay for repair).

Hope I could clarify some concerns ("just peeling the dirt? you're kidding me, that's voodoo!")

Posted on Aug 16, 2010

  • 3 more comments 
  • JoJoNana Sep 07, 2010

    I have tried this and it worked brilliantly. My only question is what do I do now - the patch is unstuck and so my screen works. But it now seems like an air pocket- so can easily stick down again.

    Is the only solution to permanently keep a needle handy to lift this area? Or is there a way to ensure this little patch doesnt get stuck again?

  • Menno Vermeulen Fransen

    Hi, i have also a TP2 (well actually i have now 2 of them) i bought a new one because the touch screen stopped working. The comment above did the trick. The oily surface (if you hold it agains the light) and i pulled the top layer of the screen (touchscreen) up. Started on top and moved my nail slowly towards the long sides. The oily surface disappeard and YES NOW ITS WORKING AGAIN!! Anyway, this did the trick.

  • wgriffin223 Jun 03, 2011

    Unreal, it worked. You the man!

  • ayopearce1
    ayopearce1 Sep 14, 2012

    thanks man it worked perfectly....i have my touch pro back

  • ayopearce1
    ayopearce1 Sep 14, 2012

    thanks...it worked perfectly......i now have my touch pro back

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 2 Answers

I have a touch pro 2. That was working 1 second then stopped working during a phone call. Soft resets had no effect. But I take my fingernail and slightly separate the plastic edge from the screen and I could see lots of junk inbetween the screen and the surrounding case. While still wedging it apart I took a business card corner, pushed it down into the side and started cleaning all of the stuff out. (mostly oil and dirt) I did this on both sides and viola' my touch screen started working again.

Posted on May 08, 2010

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 1 Answer

What I did to fix my problem was similar to the folks above. I took a needle and went around the egdes of my HTC tp2, I clean out the dirty that was present. But, still no luck. Then I took the pin and slightly lifted up on the actual screen its self on both sides of the long end, right in the middle and everything works fine. Just be careful not to over do it.

Posted on May 25, 2010

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi. Just wanted to say thanks to everyone on here who posted the solutions. Solution #5 worked for me (needle underneath). People reading this might think that cleaning the edges doesn't sound like a viable fix but it just worked perfectly for me. Thanks again.

Posted on Jun 22, 2010

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Thanx smoothdrc and Nic2010! u saved me to try to do factory reset or sending my TP2 to the service station! But the cleaning with namecard corner works fantastic!

Posted on May 21, 2010

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

You are my hero!
peeling back the screen just a bit worked like a charm...
i sooo didnt want to go back to my old phone. thanks.

Posted on Jul 15, 2010

  • santhoshgvs Aug 31, 2010

    You guys rock. this solution did not work initially and i was worried if this solution works. but since there are so many people reporting that this solution actually works, i tried for some time and at it worked like a charm. You guys saved me from going to the HTC service and shell out money for getting this simple thing done. Thanks a Lot !!!

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Thanks to everyone, this helped alot.

Posted on Jul 17, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Omg this works! I also got the little bubbles from under the screen out too by doing this... cleaning the freakin edges... who woulda thought?!

Posted on Jun 17, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

See http://forum.ppcgeeks.com/showthread.php?t=68671

seems to be a manufacturing defect- TONS of reports with the same issue.

Best of luck

Posted on May 24, 2009

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My screen was not responding, after removing the aftermarket protective case it worked fine. The case was just on too tight and was pressing against the screen so the screen would not respond to my screen taps.

Posted on Dec 07, 2010

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The needle trick worked guys! Thank you soo much.

Posted on Nov 27, 2010

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Thanks to all the posters on this thread! I also was experiencing this issue with my HTC Touch Pro 2. A couple passes with my fingernail on each side of the screen and...Problem Solved.

Posted on Jul 14, 2010

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem. It happened within the 2-year warranty time and I have sent it back to HTC (goes via a repaircenter called Eurotwice). They picked up my defect HTC at home and I received it back by mail 1 week later with a new touchscree. No costs. Excellent service by HTC!!! I could even follow the repair process on line via www.eurotwice.be

Posted on Jan 17, 2010

  • bigp78 Nov 02, 2010

    had the same problem 20 min ago . the needle along the side work perfectly. just go slow and you will see all that junk come out. no need to go to deep and voila. screen work great. thanks you for the intel .

×

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Man i love u thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted on Mar 30, 2012

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Thanks for all help sliding your finger nail across the edges of the screen worked perfectly ... thanks again

Posted on Dec 30, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 846 Answers

HTC might help you with this because it is so new. However if you dropped it (etc.) and if HTC doesn't replace it for you, You can get the part at HTC Touch Pro Repair and there is a guide that shows you how to put in the part at HTC Repair Guide.

Posted on Mar 06, 2011

5 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Anonymous

  • 1 Answer

SOURCE: HTC touch pro frequently requires reset

HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

Posted on Nov 05, 2009

Anonymous

  • 139 Answers

SOURCE: htc touch screen not working.

Hi reset your cell phone to factory setting else you have an option in HTC to reset your display settings. Yasha you need to go to the settings and then to the display option to make a new touch screen settings

Posted on Jan 09, 2009

Anonymous

  • 1 Answer

SOURCE: htc touch pro touch screen isn't working...any

Did you try to restart it?? I had such a problem and the restart helped.

Posted on Aug 11, 2009

wesleykeown

Wes Keown

  • 6 Answers

SOURCE: Slide out keyboard not working on HTC Touch Pro

Take the battery out of the TP and then press down very hard on the spacebar. This will reconnect the flex cable and will fix it for the time being. But in the end a replacement will be needed.

Posted on Nov 26, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HTC or Motorolla? Which one is better?


I have an HTC Touch and the touch screen stopped working many times.

My girlfriend got an HTC Desire Z and the screen stopped working the same day she got it.

I now own an HTC Incredible S and so far I haven't got any problems yet, beside the volume button being in the way.

They are very nice phones, as long as the touch screen dont fail.

Aug 09, 2011 | HTC Touch P3450 Smartphone

1 Answer

Screen broken on htc touch pro 2


Would you mind telling us, what it is that's broken. Did the lcd physically broke (i.e. in serveral pieces)? In that case, you have to replace it.
Did it just stay black? Could you check (with a bright lamp) whether you can see a hint of a little, then? If so, the backlight has gone bad. If not, or if you can see it lighting up on start, but it stays black, it might be the connector...
If the screen itself works, but the touch part of the touchscreen does not, look around here, there's a solution in a thread called "HTC touch pro... touch screen has stopped working".

Aug 15, 2010 | HTC Touch Pro Smartphone

3 Answers

The touch pad of HTC Touch responds intermittently.


hi, its a error in the phone, I had this happen to mine. You will most likely have to sent it away for repair. Just reflash the stock ROM and make sure that you have reflashed the stock SPL if you where using hard SPL and you will be ok this site will help you flash: http://lievenvw.wordpress.com/2008/09/18/howto-flash-your-htc-diamond-or-htc-touch-pro-with-a-custom-rom/ thank you
vijay
(vote for me)

Sep 23, 2009 | HTC Touch P3450 Smartphone

1 Answer

HTC Touch Pro 2 - screen frozen - how to fix prob??


I have a similar problem with my HTC Touch Pro. A hard reset didn't work either!

Let us know if you get an answer!

Sep 22, 2009 | Computers & Internet

2 Answers

HTC Touch Pro T7272, touchscreen is dead


try hard reset. but do an back up as it'll wipe out everything from phone.

Aug 24, 2009 | Cell Phones

1 Answer

Htc touch pro touch screen isn't working...any suggestions?


Did you try to restart it?? I had such a problem and the restart helped.

Aug 05, 2009 | HTC Touch Pro Smartphone

1 Answer

HTC Touch Pro LCD Going black and then sometimes working


is there the "calendar" and "contacts" menu buttons on the bottom of the black screen?

that's what would happen to me. i just turned off the touchFLO 3D on the today screen (by going to settings, then today screen options) and it seems to not go black anymore... even after being untouched for hours.

not sure if the same thing is happening to you, but it worked for me.

Jul 19, 2009 | HTC Touch Pro Smartphone

2 Answers

Hi my htc touch pro keyboard stopped working and i didnt drop it or anything what may be the problem??


either you pushed too hard and maybe broke the buttons or sensors in the screen. youll probly have to either get the screen replaced or buy a new phone

Jul 02, 2009 | HTC Touch Cell Phone (Unlocked) - Soft...

2 Answers

Htc Touch pro keyboard stopped working. Also stuck in landscape


i had the same problem. if you take it in to the store you can get it reset to factory settings. it helps if you have insurance.

Apr 09, 2009 | HTC Touch Cell Phone (Unlocked) - Soft...

Not finding what you are looking for?
HTC Touch Pro Smartphone Logo

29,960 people viewed this question

Ask a Question

Usually answered in minutes!

Top HTC Cell Phones Experts

Charles Blake
Charles Blake

Level 1 Expert

28 Answers

colonius

Level 1 Expert

38 Answers

rrackman

Level 2 Expert

58 Answers

Are you a HTC Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...