The images are too big.

does this happen when printing? or copying? if printing check the fuser, image /drum unit What color is the line replace that image unit, if copying does it happen thru the doc feeder ? if so place on the big glass and make a copy if it goes away the its the doc feeder slit glass that is small glass use by the doc feeder, big glass not used by the doc feeder when copying or scanning

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

There can be many reasons for this problem. All of them are connected with paper transport. What model is your printer? Try to find some small pieces of paper inside the printer. Something stops the paper to move correctly!

Mam/sir
does this line appear if you put the original on the big glass and make a copy? If not then when you use the document feeder you do not use the big glass, you use the small glass check the small glass for dirt etc. and clean it. DO you print to this machine are prints OK? then narrows the field down. IF the line appears using the big glass check the image unit or the fuser the hot part can open the right door open the hot part Wait to let it cool down check that neither fuser roller has a scratch or line on it. for the image unit try to print and stop the machine by open the right door to try to catch the paper before it goes thru the hot part does you line appear if so image unit is bad .

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.



Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins


To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.


If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.

If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.

Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.

If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.

Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.

Close the upper media guide and return back the print cartridge. Please refer to the image below.


These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

There is small (or big) piece of paper somewwre on paper path. Check carefully paper path.

in printer properties, specify the paper size, and or demand for the print to fit paper size, in the printer properties

There is probably a crinkled piece of paper stuck in the paper path somewhere causing an alignment issue. Open all the access panels you can and check everywhere for a small piece of paper. Check really good as this issue can be caused by a VERY small piece all folded up.

Printers try to fit web pages on a single sheet of paper. If you configure the printer, in the print dialog, not to shrink images and text to fit the paper, it will print on multiple sheets of paper, but the correct size for the images and text.

In a Word document, it depends on what font size you have selected. Most people would rather have the web page print on a single sheet, with smaller images and text than were on the monitor; than tape together multiple sheets for 100% size printout.

You are using Internet Explorer 7 and it automatically tries to fit the whole page in a sheet of paper.

Go to Page Setup and DISABLE Shrink To Fit

You might want to ENABLE the Background to print the lovely images

download the new driver from HP site. And that is it