SanDisk Sansa e250 MP3 Player Logo
Posted on Mar 18, 2009
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No songs can be added

Hi i have a refurb sandisk and it will not let me add or delete the songs , what can i do to it , thank you for your time

  • Anonymous Mar 18, 2009

    I can't download any songs. When I went to media player, it only downloaded about 10 of lets say hmm 200?!?!?!??!?! help =[

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1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Mar 25, 2009
ThaMp3Doctor
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The songs that you are trying to load are probably in the wrong format. Many WMA files (used by 90% of music services) have restrictive DRM licenses that will not allow you to play certain files on an mp3 player, even though they play fine on your computer. Also, the Sansa e200 does not play songs that are in iTunes format. If you stick only to songs that are in mp3 format, you will not have such problems.

If you are CERTAIN that ALL of your songs are in mp3 format:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Related Questions:

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1answer

My Sansa Clip 2GB MP3 player won't let me add any more songs to it, even though there's 1.26 GB still available. I don't want to reformat the player, cuz that'll delete the songs I already have on there. ...

Hi there..

When you say having difficulty in adding the songs in CLIP, though you have enough space. I'd kindly request you to check for the number of songs that you have added.

Because when you add as MP3 player by default its bit rate is 128kbps so you can add up to 500 songs only. Kindly have a check on it.

I have given the number of songs that can be added with related to size of MP3 player..

Size of the player :512MB 1GB 2GB 4GB 8GB 16GB 32GB
Number of songs : 125 250 500 1000 2000 4000 8000

Kindly revert if any clarifications....
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How to add songs or delete songs

Put it in MSC mode,Plug into your computer,open My Computer,(The player will show as a drive)Open up the player,open the folders and delete what you want deleted.Then when you want to add more songs,Open it the same way as above and drag and drop them.You do NOT need to use a media player to load or remove items.And Please rate this solution.
1helpful
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It won't let me delete songs

  1. We Too had a hard time deleting a song but found the solution..... Put the mp3 play in the MSC mode through the settings do not put in auto.....when your computer prompts that the music player is connected it will have a screen that asks play music, open folder to veiw files..... or take no action... you neew to click on the open folder to veiw files..... when this screen loads find the song or songs that you want to delete right click and then delete it will only delete from the mp3 player.....took me two days of pissing with this mp3 player to figure it out......
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Cant delete songs or format da player

I bought scan disk mp3 but once i have connected it with my laptop to add new songs , i dont know what happen now it is blank all data is lost i can now only listen radio through it songs are not adding into it. as all dta is lost or formated.
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Sansa e250.

just delete the songs and redownload them
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I think i can never get songs on my sansa!

Could you tell me exactly what the error says inside windows media player? before you reply back update the firmware on your device...You can go site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

**Si vous voulez vous pouvez me contacter sur mon [email protected]
Merci...**
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1answer

WONT DELETE!!!!

first you have to turn your sansa on and go to the setting and then you have to go to usb mode and ptu it on "mtp"
then plug it back up to your computer and this time when you plug it up the computer will start detecting it and when add song use your windows media player
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NoSpaceForDB Please Delete MoreThan4.0MB

Hi I am facing the same problem. I think there is no alternative other than send it back to Sandisk.
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