SanDisk Sansa Clip MP3 Player Logo
Posted on Mar 18, 2009
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Cant find any song on my sansa clip

I formatted my sansa clip by right clicking on the mp3 player icon, and choosing format I was trying to erase all the songs on it, but not when i transfer songs to it the songs can not be found, it displays no songs, but it shows to songs being transferred to the player. What can I do to transfer my songs again

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Mar 23, 2009
ThaMp3Doctor
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The songs could be in the wrong format, but here are some things you can try:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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2helpful
2answers

My player will not turn on and all my files are empty

Are you using a Mac or PC?

If using PC, then try formatting your sansa clip. This will erase all the files on your mp3 player, but at least you'll be able to access it again. To format: Connect your player, go to "My computer", find your sansa clip in the list, then right click on the sansa clip drive. Click on "Format". Let it erase all your files.. then it should work! I had the same problem, and I got mine to work like this.

If you have a Mac, your computer might not be formatting it properly... try this:
If you have access to Windows, connect your player, launch WindowsMedia Player, and you'll be able to format it correctly...

See the sansa forum for more info: http://www.sansacommunity.com/forum/thread/11585/Sansa-Clip-not-working-anymore/


Good luck...Hope this helps!
0helpful
1answer

Have music on my sansa e250 but my computer says

to format the pm3 use "My Computer" right click on the drive choose format then a window appears
at the bottom left click ok then it will format the mp3
1helpful
2answers

Sansa e250r works but will not format

The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.





Please note that this will remove all music from your device.





Formatting the device in Windows Media Player





1. Open Windows Media Player with your MP3 player connected to the computer





2. At the top of windows Media Player select the Sync tab at the top





3. The MP3 player should be recognized on the right hand side and say "Your Player Name"





4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player
0helpful
1answer

My 2g sandisk will hold 20 songs

Try formatting the player by right-clicking on the player as ti's displayed off to the left in Windows media player, then select "format device". Alternatively you can format the device in the "Settings" menu n the MP3 player itself. *Note* this will erase your 20 songs.
0helpful
1answer

My sansa e250 is insane!!!

You must re-format the player and re-add the songs - the DB has become corrupted.

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor
0helpful
3answers

XoVision MP3 Player

Make sure the songs do not have DRM encryption, and that they are the right format (mp3, wma) for the player.

Go ahead and do this, in case you have Windows Media Player 11, or the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
0helpful
1answer

I need help

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor
1helpful
1answer

MY sAN DISK

Try connecting it to the pc then click on "My computer". right click the sansa icon on the new window. choose "Format". This should do it :-) Let me know if it helped.
6helpful
10answers

Deleting songs from Sandisk

Hi. The minimum requirements of your Sansa E250 is Windows XP and above and Windows Media Player 10 and above. If you're using Windows Media Player 10 or above, your Sansa E250 and its contents should appear on the right pane when you click on the "Sync" tab. You can right click on a song and select "Remove". The songs will be erased permanently from the player. If your songs do not appear on Windows Media Player 10 or above, it is possible that your songs may have been saved on another mode. Your Sansa E250 comes in 2 modes: MTP and MSC. Songs saved on one mode will not be seen by the other mode, and vice versa. There are 2 ways to delete songs from your Sansa E250: By browsing the folders containing the songs, or by formatting the player. You can switch modes by navigating your E250's menu using the following: Menu >> Settings >> USB Mode Next, plug your player in your PC and open Windows Explorer. You should first set your Explorer to "Show hidden Files and Folders" by going to the "Tools" menu (located on menu lists on Windows Explorer window), then choosing "Folder Options", then enabling the "Show Hidden Files and Folders" radio button Deleting Music files under MTP Mode: 1. Your player should appear as a Sansa E250 icon in Explorer as a "Portable Audio Device". Double left-click this icon to browse the player. 2. You'll find a "PPI NAND" sub-folder. Again, double left-click on this sub-folder. 3. You'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it. 4. Your music should appear as individual files or folders. Delete this to remove the file(s) from the player Deleting Music files under MTP Mode: 1. Your player should appear as a Drive letter and entitled either as a "Removable Drive" or as "Sansa E250" 2. Double left-click on this drive letter to browse the player 3. You may find your music files immediately on this folder, or you'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it and view your music files. 4. Delete the music files you want, and they should be removed from the player Deleting files through Format: 1. Formatting the player erases all files in the player, and oftentimes this is the best option to ensure that all files are removed and any corruption eliminated. Also, it is best to format the player when in MSC mode. 2. When the appears as a drive letter (under MSC mode), right-click on that drive letter and select "Format". On the "Format" pop-up window, click "Start" to begin the format process. 3. Follow the on-screen prompts and safely remove the player from your PC when the "Format Complete" display appears. 4. Unplug the player from the PC and when the player is powered up, the message "No Files" should appear on the player's LCD screen 5. Switch the mode back to "MTP", or continue to use "MSC". Note: It is best to use "MTP" when you are transferring subscription music to the player. I hope this helps. :)
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