Jukebox Zen Xtra 40 gig

http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#IssuesupdatingfirmwareonCreativeportabledevices

see this link it may help u

try uninstalling window media player 11 from pc.

http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#IssuesupdatingfirmwareonCreativeportabledevices

See this link.

Try unistalling Windows Media Player 11 from PC. and then upgrade ur device.

Follow necessary steps.

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Get an original Vista operating system disc..
then insert d CD and boot from the CD!

was i supposed to hang around for more than 30 minutes. i solved the issue elsewhere. it seemed that the person i was working with ddn't have enough horsepower to understand the issue. his suggestions were rather generic and things that i had already tried. the solution was rather specific and provided by an end user.

It appears that my Creative Nomad Jukebox is stuck in the Rescue mode. It displays the four options suchn as. 1.Clean up 2. Format all 3. REload OS 4. Reboot

It is not recognised on the computer either.

Steve

Ok this is what I have found.....Try to run the Recovery Mode here is a link to Creative Labs website that will walk you through it... Just look for Jukebox its on the bottom...you can get the firmware from the same website under support and then just select the type of jukebox you have....that will be the second link...You will need to click on Zen and then look on the right side for Archived Products
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794

http://support.creative.com/Products/product_list.aspx?catID=213&CatName=MP3+Players#

Good Luck and let me know if this helped

cbinny1

Unclear if you want to just use the HD as a drive, or whether you want to recover the MP3 data from it?
This may help to access the drive
https://www.howtoforge.com/access-linux-partitions-from-windows

I can do it for $40 I have done it on several before. I only use 3 year warranty drives. Thats $40 plus the shipping both ways about $10 and the cost of the drive which is $76. The Drive is Brand New Western Digital and has a 3 year Warranty. I guarantee all my work. Use the link below and email me.  http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=260169183066

You probably have Winders Media Player 11. If you can find another computer that has WMP 10, you can use that computer to do the firmware upgrade, then go back to the original computer. Thingsa should work fine. Otherwise, you need to unistall WMP 11 and WMP11 runtime. Another case of Billy messing us up. And don't even get me started about vista....