HP Officejet 6310 All-In-One InkJet Printer Logo

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Posted on Jan 22, 2018
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HP Officejet 5510 All-In-One-''Remove and check color cartridge''

Can't get rid of the above message. Have tried various solutions including unplugging the power supply and press # 6 etc etc. Have checked the cartridge it has ink. Have also cleaned the connections. Is there a way to override this error messgae.
Thanks and and appreciate your help and time

  • manishab Mar 18, 2009

    I have an same problem with Black Cartriedg massage is "Remove and check black cartridge''

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1 Answer

pdxdellguy

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  • Posted on Jan 22, 2018
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Try cleaning the contacts where the cartridge seats with 90% or better isopropyl alcohol.

2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 30, 2009

SOURCE: HP Officejet 5510 error "Remove & check color cartridge

When the error message popped up on my computer there was an option for tech support. I clicked on that. I went to the HP website. then found my way to tech support. I clicked on what printer I had and it set me up with a chat session.
The person helped me and it is now fixed.
I pressed Setup then 6 then okay
then after that was done I pressed setup then 6 then 2 and okay
now it's fixed...
I hope that this might have helped!

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Anonymous

  • 7 Answers
  • Posted on Apr 27, 2012

SOURCE: HP Officejet 5510 error "Remove & check color cartridge

Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions

04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.

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If you mean HP OfficeJet 5510 then the following tutorial is for you:

HP OfficeJet 5510 Replace Ink Cartridges

If you do NOT mean HP OfficeJet 5510, please do not fail my solution. Instead, start a new thread with your make, model clearly defined.
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Like any other mass-produced parts, there will be some defective printer cartridges and it sounds like you have one. Since the first cartridge worked there's no reason to suspect a printer problem. I would suggest taking the cartridge back to the store where you purchased it and explain the situation. Since dud parts go back to the manufacturer, maybe they will exchange it for you as defective.
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Hp 5510 io keeps stating to check color cartridge/3 lights blinking/won t print/installed new color'' Let our Experts solve your ''hp 5510 io keeps stating to check color cartridge/3 lights blinking/won t...

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HP Officejet 5510 error "Remove & check color cartridge

Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions

04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.

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HP 5510 OfficeJet - error message "Remove & check color cart"

check all areas for any paper jam, also check the feed roller in the paper trays if the roller are slick with paper dust, clean them and then reinstall the paper. Sounds like a paper sensor is not been cleared. then the error message, should go away on reboot.
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"remove and check cartridge" error message

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=buu02180&cc=in&lc=en&dlc=en

I resolved the "remove and check cartridge" issue after reading the instructions at the above address. Most importantly, I replaced both cartridges and the problem was resolved.
The color cartridge appeared to be the issue. It had been in for months and used infrequently.
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HP Officejet 5510 - Replacing Ink Cartridge

this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
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REPLACING INK CARTRIDGS

For HP 5510 series for replacing the cartige, you need to lift the door just above the paper tray. Pull out the old cartidge, hold it so you can see the way it is inserted and click in gently in the same way.
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